Firstsource Transaction Services, LLC Hiring for Team Lead at Remote Full Time

Start time 11am

The Team Leader develops, creates, maintains an environment of open communication, and leads by example. Forges solid relationships and empowers team members, laying the foundation for a high performing team.

Major Duties and Responsibilities:

• Coach and develop team members in all aspects of performance
• Draft and conduct performance evaluations, may assist in the employment decision, sets performance goals and objectives.
• Manage employee issues regarding attendance, performance, conduct, and delivers appropriate corrective action as needed.
• Documents all coaching/development sessions, utilizing designated tools, in a timely manner.

The list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities, as needed.

Qualifications

• Proven leadership skills to effectively develop, lead, inspire and motivate a high performing team.
• Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relations problems.
• Takes a proactive role in bring about change, applying new ways to develop the business through improved management of people and processes.
• Works cooperatively and collaboratively with all levels of employees and management to maximize performance, creativity, problem solving, and results.
• Proficient in the use of all Microsoft Office applications.
• High School diploma ro Equivalent

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Weekly day range:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Team management: 1 year (Preferred)

Work Location: Remote