Job Description:
Key Responsibilities and Essential Job Functions
Coordinate internal resources with service delivery partners to deliver technical solutions to clients
Develop project plans within Smartsheet, to monitor and track progress
Perform risk management to minimize project risks
Measure project performance using appropriate tools and techniques
Manage changes to the project s cope and schedule using appropriate verification techniques
Successfully manage the relationship with the client and all stakeholders
Create and maintain comprehensive project documentation
Enhance department and organization by accepting ownership for various internal projects
Provide support as needed to project specialists
Perform other duties as required and assigned
Required Qualifications
1-2 years in order, project management, or equivalent technical experience
Experienced User of MS Office toolset (Word, Excel, SharePoint, PowerPoint)
Experienced in Smartsheet
Basic understanding of colocation, and networking solutions
Understanding of the product development lifecycle, including being able to identify opportunities to provide new solutions to customers
Ability to strive above and beyond to maintain ownership and meet objectives throughout the implementation
Highly motivated problem solver with ability to overcome obstacles
Willingness to adapt and accept change on an ongoing basis, we are always improving
Strong customer facing etiquette and communication
Excellent verbal and written communication skills
Strong attention to detail, and capacity to follow procedures
Self-motivator, confident, inquisitive, own the outcome mentality
Some minimal travel may be required
Other training and experience may be substituted for the job requirements at the discretion of the manager
Preferred Qualifications
Bachelor’s Degree
Familiar with ServiceNow
Physical Requirements
Ability to sit for extended periods of time
Moderate or advanced keyboard usage
This position has the following safety hazards:
☐ Chemical
☐ Electrical
☐ Ergonomics
☐ Climb ladders
☐ Mechanical lift
☐ Noise
☐ Temperature Extremes
☐ Trip/Fall
☐ Driving (must possess valid driver’s license and insurance)
☐ Other:_____
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
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