Cruise Specialist Travel Consultant – Canada (Remote)
Who we are:
It all started with one double decker bus in 1973 – and over four decades Flight Centre Travel Group (FCTG) has grown to be one of the world’s largest travel retailers and corporate travel managers. Headquartered in Brisbane, Australia, FCTG has company-owned leisure and corporate travel businesses in 23 countries.
We are fellow travellers passionate about helping others see the world.
In a nutshell: we’re a family. We have many members from all different backgrounds, and our connections spread to the far reaches of the globe. We work hard, have fun and open up the world for those who want to see.
About the opportunity:
This is our first virtual specialist team in Canada. As a Cruise Sales Consultant you will help to plan, book, and coordinate your customers’ next amazing travel/cruise experience. You’ll be working towards KPI’s and sales targets so building your customer relationships and satisfaction will be critical to your success in this role. Consulting with clients via the phone, video consultations and our website to determine travel needs, providing suggestions and recommendations utilizing Flight Centre’s preferred cruise suppliers. Responsible for building and maintaining a strong customer base, providing a superior customer experience, achieving monthly KPIs while adhering to One-Best-Way processes and practices.
Who you are:
Experience & Qualifications:
Work Perks! – What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
Benefits Include:
If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture, then APPLY NOW.
This role can be performed onsite, hybrid or remote, in compliance with the Company’s Remote and Flexible Work Policy.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at [email protected]
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