FREEMAN Hiring for Learning Management System Manager at Dallas, Texas Full Time

About Us

Freeman is the global leader in events. Whether virtual, in-person, or hybrid, we are on a mission to redefine live for a new era. With a data-driven approach and the world’s largest network of experts, our insights are shaping exhibitions, exhibits, and events that drive audiences to action. Our integrated full-service solutions leverage a 100-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

Learning Management System (LMS) Manager who will be responsible for the overall maintenance and usage of Freeman LMS: SuccessFactors, company-wide, including the day-to-day operations as well as any improvements to the system and processes. This position will report to the Senior Director – Learning and be based remotely. In addition to experience with self-paced digital learning, the ideal candidate will bring a passion around learner engagement and a willingness to experiment and try new things, and the ability to work in a matrixed and highly collaborative environment.

Essential Duties & Responsibilities

• Collaborate with a cross-functional team to reimagine our approach to digital learning solutions and create a coherent vision for engaging, personalized, an effective learning experience

• Bring new ideas and creativity to the team – challenge our thinking and help us stretch

• Responsible for modifying and publishing content, creating courses, maintaining certifications, accurate audience assignments etc.

• Responsible for the ongoing support of the LMS and resolution of any issues, including working with HRIS on employee and managers issues

• Partners with outside consultants and our LMS System Provider on configuration changes, including requirement specifications, testing, roll-out and recommended system enhancements

• Delivers training on system usage to end-users within HR and business, as well as any instructions needed to employees & managers

• Works with the business to define requirements related to training management of the LMS

• Stays up to date on upcoming releases and patches, as well as recommending system upgrades or changes to improve our learning setup and the user experience

• Develops reports and queries, as well as compiles and communicates performance metrics

• Collaborates with Compensation and Talent Management to ensure that the Job Catalogue and associated skills are aligned within our LMS

• Works closely with HRIS counterparts on integration issues, process redesign and overall HR Architecture impact

• Manages Ad Hoc Projects related to the use of LMS within the broader business

• Acts as the primary point of contact for LMS administrative support

Education & Experience

• Bachelor’s Degree, and/ or equivelent practical experience

• Current experience with SuccessFactors LMS required

• 5-7 years LMS System Administration – designing, implementing, troubleshooting learning, talent management gamification, collaboration, mentor and succession planning programs using LMS software

• Minimum 5 years of experience administering online training using authoring tools including Articulate, Captivate, and Vyond (previously GoAnimate)

• Proficient in HTML, Javascript/coding, XML, CSS, MS Office, Adobe Suite

• Reporting and analytics experience including strong Excel skills

• Must be comfortable working as part of a team and independently

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.