Data Entry Specialist
Freight Forwarding experience is essential for the position
Monday to Friday – hours can suit 5am to 1pm or 6am to 2pm – the reason is so the clients can login to see how there shipments are progressing
Responsible for 10 to 15 global clients
Excellent opportunity for a go getter and to progress in the freight forwarding industry
About the job
Our client is seeking a data entry specialist. This is a full-time position, non-manual work and a great opportunity to develop your career within the transportation logistics industry. This position will work primarily in the Cargowise system, therefore previous working experience is required.
Position Purpose:
This position will assist with coordinating delivery of air & sea import consignments in accordance to customer requests in a timely manner. This position will be responsible for delivering service excellence through communication with shippers, vendors and overseas partners/ agents.
Responsibilities
Handle data entry into cargowise1 system
Assist with customer service requests for shipping consignments
Analyze and import export/ import data intro cargowise1
Track and trace shipments
Serve as first point of contact for customer service requests
Communicate with truckers for Proof of Delivery
Proactively provide live updates on milestones in system
May identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within assigned scope of responsibility
Perform all other duties as assigned by management on a day to day basis
This position may require weekend rotations and working across various time zones
Qualifications
Essentially 1+ years of industry related experience
Knowledge of related computer applications (excel, Cargowise, SAP)
Cargowise experience is required
Strong attention to detail
Strong customer service background
Highly motivated and results driven
Work well under pressure and able to multitask
Decisive and accountable
Excellent time management skills
Competitive Benefits Package ( health/ Dental/ Vision)
Employee Assistance Program. Life Insurance, STD/LTD
Tuition/Education Reimbursement
International Working Environment
Personal and Professional Career Growth Opportunities
Great Culture and Working Environment
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Benefits:
Schedule:
Experience:
Work Location: Multiple Locations
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