At FutureCare, our Patient Account Managers (Support) are dedicated to ensuring all necessary requirements are met so that the facility will be paid for services rendered. This position is an Accounts Receivable/Patient Accounts position with a variety of duties and responsibilities related to the day-to-day review, input, processing, and coordination of billing and receivable information between the facility and the Corporate Office.
Voted 11 years in a row in The Baltimore Sun as a “Top Workplace” and recognized in US Newsweek’s publication as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Tuition Reimbursement, Career Growth Ladder, Employee Assistance Program (EAP), Referral Bonus Program, and a 401K Plan.
Perform verification of medical insurance as needed
Input, review, and frequent maintenance of admission data
Conduct daily census reporting
Review AR and communicate outstanding balances with residents/RP/POA as required
Prepare and issue collection letters, including follow-up calls as needed
Maintain resident funds accounts in accordance with the Resident Trust Fund Policy
Process and provide funds as requested by resident
Maintain resident confidence by keeping resident information confidential
The ideal candidate we seek must posess the following:
High school diploma or equivalent required; as well as college courses in accounting strongly preferred
2+ years’ experience with medical billing/payment procession required
Must have computer experience (Microsoft Office including Word and Excel)
Proven experience in medical collections/Medicaid resources highly preferred
Effective communication skills- including written and verbal
Excellent organization and time management skills
Previous experience in a skilled nursing facility environment is a plus
ID: 2023-18661
Shift: Days
External Company URL: http://www.futurecarehealth.com
Street: 1051 Brightseat Road
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