Grand Forks Inn Hiring for Front Desk Agent Job at Grand Forks Full Time

We are looking for a reliable, friendly, and guest service-oriented individuals to join our Front Desk Team. You must demonstrate excellent communication and organizational skills and be able to multitask in a fast-paced environment.

Job duties

• Maintain an inventory of vacancies, reservations and room assignments
• Register arriving guests and assign rooms
• Answer enquiries regarding hotel services and registration by email, by telephone and in person
• Provide information about services available in the community
• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
• Investigate and resolve complaints and claims
• Process guests’ departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Clerical duties (i.e. faxing, filing, photocopying)
• Assist clients/ guests with special needs
• Handle wake-up calls
• Provide customer service

Job Types: Full-time, Permanent

Salary: $17.00-$25.00 per hour

Benefits:

• Casual dress

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Weekend availability

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• GRAND FORKS, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (required)

Work Location: One location

Application deadline: 2023-01-09
Expected start date: 2023-01-09