Work Setting
Hotel, motel, resort
Specific Skills
Take, cancel and change room reservations
Register arriving guests and assign rooms
Provide information on hotel facilities and services
Process group arrivals and departures
Process guests’ departures, calculate charges and receive payments
Perform light housekeeping and cleaning duties
Answer telephone and relay telephone calls and messages
Provide general information about points of interest in the area
Transportation/Travel Information
Own transportation
Public transportation is not available
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Attention to detail
Personal Suitability
Effective interpersonal skills
Team player
Excellent oral communication
Excellent written communication
Client focus
Dependability
Reliability
Student status
Part time enrollment
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