GuideOne is a community for good. We exist to help our members achieve their goal of making the world a better place. Our Claims department is critical to our success, because this department has contact with members who are under stress from having suffered a crisis. We offer reassurance, sympathy and expert guidance as we help them recover, alleviating much of their worry. We serve as a real partner to our members by efficiently, quickly processing claims so they can resume their life’s work without unnecessary delay.
Our Claims department welcomes people who are optimistic, enjoy helping others in times of need and are compassionate about making positive change in the world.
The Sr. Auto Material Damage Adjuster position will be responsible for investigating, evaluating and settling first and third party automobile physical damage and property and liability claims to include total losses, in addition to minor bodily injury claims and 1st party Medical exposures (MedPay/PIP). This will include; interviewing insureds, claimants, witnesses and other appropriate parties to determine claim eligibility, investigating and evaluating damages and liability issues, making coverage recommendations and total loss value determinations, and negotiating claim settlements.
In addition, this position may be responsible for directing and supervising the work of field examiners and independent adjusters and maintaining the appropriate state license(s) as required by state regulations.
This position will work out of their home office and require limited supervision. Familiar with standard claims concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required.
As the Sr. AMD Adjuster, you will be responsible for the following:
· Investigates coverage, liability and cause of loss physical damage claims to include total loss, minor bodily injury claims, property damage liability claims, 1st party Medical Exposures (MedPay and PIP). This includes but not limited to policy review, medical report review, interviewing all parties associated with the loss and gathering and analyzing all necessary investigative documentation.
· Provides accurate assessments and negotiates fair and efficient claims resolutions while managing costs. Settles losses according to the documented damage, the language of the policy of insurance, pertinent regulatory and statutory considerations and within granted authority.
· Prepares written communication, including but not limited to settlement letters, disclaimers of coverage and reservation of rights letters.
· Maintains effective claim file documentation and diary system. Monitor diary to achieve timely development of file and timely disposition of the claim.
· Recognizes and pursues recovery opportunities and prepares submissions to SIU when indicated.
Education and Experience:
· Bachelor’s degree in business administration, insurance or related field or equivalent combination of training and/or experience.
· 5 years in the handling of auto material damage claims.
· Multi Line claims handling experience preferred
· Knowledge of general liability and business auto policy with the ability to make coverage decisions.
· Strong knowledge of comparative negligence and liability.
· State licensing or certification where required.
· Familiarity with estimating software a plus
Other Credentials and Job Requirements:
· Ability to take responsibility and work independently in a home based environment.
· Strong communication and analytical skills are required.
· Ability to negotiate skillfully in difficult situations.
· Must have strong organizational and time management skills.
· Ability to formulate sound expense, indeminity, and business judgment while supporting loss evaluations and presenting them effectively.
· Basic computer skills including Microsoft applications Word, Ecel, Outlook and the Internet.
· Perform work related simple and advanced mathematical problems and calculations
· Compose written correspondence and factual reports hich anre well-organized and concise, utilizing proper English, grammar, punctuation and speclling.
· Demonstrates the ability to use commonly-used claims concepts, practices and procedures.
· Convey clear, concise information to others, using verbal or other appropriate communication technieques.
· Complete formal training plan and assignments as required.
About GuideOne:
GuideOne Insurance was founded upon two key philosophies that endure to this day: a commitment to social responsibility, and a dedication to serving customers in select niche markets.
At GuideOne Insurance, we believe that our people are our greatest asset. We encourage our employees to work towards common goals and succeed together. GuideOne is a recognized expert in providing Commercial Lines insurance and financial services to:
· Religious Organizations
· Small Businesses
· Educational Institutes
· Non-Profit Organizations
· Programs Business
· Specialty Lines of Business
Rich Benefits Package:
· 401K includes a match up to 6% at 100%.
· Generous time off program including; personal, holiday, and volunteer paid time off.
· Flexible work schedules.
· Wellness incentives.
· Free Basic Life and AD&D.
· Free short-term and long-term disability.
· Educational assistance program.
· 3 different medical plans options to meet individual needs, including dental and vision.
· Company sponsored community volunteer opportunities.
No immigration sponsorship is offered for this position.
This Company Participates in E-Verify
https://www.guideone.com/AboutUs/PDFs/everify.pdf
Background Check Required
EOE
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