H-FARM S.p.A Hiring for Remote Personal Shopper at Remote Full Time

H-Farms is looking for a remote personal shopper to join our team.

Save our customers time and provide convenience by shopping for them!

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Responsibilities:

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  Inventory – Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner. Reports poor inventory practices and low in-stock levels in assigned area. Uses inventory tools and equipment in safe and correct ways.

  
  Order Fulfillment – Assists Customers with fulfillment procedures and programs. Takes, enters, fills, and ships orders for fulfillment Customers in a timely manner. Reports problems and Customer issues with fulfillment services, procedures, and work areas. Uses order fulfillment equipment and supplies in safe and correct ways.

  
  Customer/Member Centered: Serve the Customer/Member – Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools, technology) at the right time in order to resolve customer/member requests.

  
  Adaptability: Adapt – Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback. Learns and adapts to digital systems, strategies, and processes using different digital tools to complete essential job functions.

  
  Stocking/Receiving – Follows proper procedures to prevent theft and loss when stocking, receiving, maintaining, and securing goods. Receives, stages, and delivers goods to appropriate areas throughout the Facility in a timely manner. Reports complaints and problems with products, services and conditions in the stocking/receiving area. Uses stocking/receiving supplies and equipment in safe and correct ways.

  
  Point-of-Sale – Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to Customers. Assists Customers with payment methods, return policies, and location of items when asked. Uses the cash register and completes Customer sales in a timely manner. Reports complaints, shrink issues, and problems with products, services, and work areas.

  
  Judgment: Make Effective Choices – Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.

  
  Planning and Improvement: Plan for and Improve Work – Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required.

  
  Influence and Communicate: Share Information – Listens to others and asks questions to learn about what is needed. Communicates the right information to associates and leaders when they need it. Communicates in a respectful and professional manner.

  
  Execution and Results: Get Results – Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner.

  
  Ethics and Compliance: Perform to Ethical Standards – Follows company policies and procedures. Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.

Requirements:

• Excellent customer service skills
• Excellent verbal communication skills
• Necessary mathematical skills, as needed to make the change and give refunds

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