Hamilton Diocese Looking for Administrative Assistant at Burlington, ON Full Time

Administrative Assistant

The Catholic Cemeteries of the Diocese of Hamilton is currently seeking a full-time Administrative Assistant to join our team at Holy Sepulchre Cemetery. This is an exciting and a great opportunity for a rewarding career in the bereavement industry. The position offers a competitive benefits package and a great work environment.

About the Job:

Reporting directly to the Manager of Sales and Family Services, this position will be primarily responsible for greeting and directing families and/or visitors both in person and on the phone, providing general reception duties and performing clerical duties as required.

Key Responsibilities:

• Providing quality customer service to the families we serve; in person, email or on the telephone
• Greet customers both on the phone and at reception area and answer general inquiries
• Providing information on services to funeral homes and families as required
• Providing administrative support to ensure accuracy of records and documentation. This will include but not limited to: writing receipts, preparing bank deposits, typing, data entry, filing and collating of materials.

• Acts as back up for receptionist duties.

Qualifications:

• Post-secondary education or combination of education/administrative experience
• Effective team player with the ability to multi-task, prioritize and work independently
• Exceptional customer service skills and effective communication (verbal and written) with a high level of attention to detail
• Strong administrative skills with creative problem solving solutions
• Proficient in Microsoft Office
• Demonstrated interpersonal skills to interact with a wide range of individuals in sensitive situations
• Digital archival experience is an asset, but not a requirement
• Fluency in a second language is an asset, but not a requirement

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

The Diocese of Hamilton is an equal opportunity employer and is committed to fostering an inclusive and accessible work environment. If you are contacted for an interview and require accommodation, please inform the Human Resources Manager.