HEI Hotels Hiring for Full Time – Lobby Tea Server at Denver, Colorado Full Time

The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 241 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO.

In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team!

We value U.S. military experience and invite all qualified military candidates to apply.

Serve guests in a hospitable manner to ensure positive guest experience.

• Knows and performs all policies and procedures according to Lobby Tea standards.

• Knows Aloha Point of Sale system.

• Has memorized and can accurately describe all menu items.

• Can suggest menu alternatives.

• Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.

• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

• Prepare station for readiness prior to opening and closing of each shift.

• Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.

• Perform all side work duties according to side work schedules.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job related duties as assigned.

• Ability to establish and maintain effective working relationships with associates, customers and patrons.

• Ability to use point of service computer.

• Full knowledge of state liquor laws.

• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment – you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our ‘YouDecide’ and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Requisition ID: 2021-18372

FLSA Status: Non-Exempt

Street: 321 17th Street

Location Description: The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 241 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO.

In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team!

We value U.S. military experience and invite all qualified military candidates to apply.