Highmark Health Hiring for Manager Digital Product Innovation & Development at Washington, District Of Columbia Full Time

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

Remote with 25% travel required. If you reside in Pittsburgh or 50 miles of Pittsburgh, you will be required to come into the office at the Manager’s discretion.

This job leads a transformation in the way business and IT work together to innovate in a digital healthcare landscape, managing a team of business analysts, developers, QA analysts in the development of new digital products, services or processes. In conjunction with business stakeholders, digital strategists, customer experience experts, and technologists, this person will co-create and deliver a digital product roadmap to differentiate our brand experiences.

ESSENTIAL RESPONSIBILITIES

• Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

• Digital Product Roadmap: In partnership with Digital Strategy leadership team, establish and drive the technical execution of the digital product experience for Highmark Health Plan and Allegheny Health Network, inspiring digital scrum teams to find innovative ways to deliver digital products that leapfrog our competition and make it easy for our patients, members, employers, and brokers to engage with our brands through a variety of digital channels, including mobile, app, web, touchscreen, voice solutions, and more.

• Emerging Technology: Investigate and recommend how to leverage, pilot, and scale the newest advances in digital technologies, including Artificail Intelligence (AI), Machine Learning, Augmented and Virtual Reality, Internet of Things (IOT), Blockchain and future technologies to come, determining their applicability to the digital product roadmap and partnering with a cross-functional team of user experience experts, application developers, architects, and security and privacy resources to implement the technologies that are most appropriate for meeting business objectives. Build relationships with external partners who can assist in delivering these future technologies to our customers, managing RFPs, partnership agreements, joint development arrangements, delivery, and ongoing support and maintenance when appropriate.

• Delivery Methodology & Process: Create, evolve, and scale a new method of delivering digital solutions, adopting a lean, fail fast delivery methodology based on Agile principles. As a change agent, you will be responsible for standing up and proving this model of development, influencing peers, leaders, and team members across the IT and business organizations to align, adapt to, and use these new methodologies. This process should be rooted in best practices for continuous improvement and innovation, constantly evolving to meet future business and delivery needs.

• Digital Delivery: Work closely with scrum team members, both direct and indirect reports, to engage, motivate, and lead the team towards successful product delivery, including requirements gathering, back-end and front-end development, user experience design, QA and UAT, and deployment. Ensure compliance with corporate standards, policies and regulations (SOX, SSP, DIACAP, PHPLC, etc.).

• Digital Product Maintenance and Productization: Manage the ongoing support of the products within the Highmark health plan or Allegheny Health Network footprint. Develop framework for analyzing product performance and work with HMHS leadership to position products for launch as part of the core HMHS platform when appropriate.

• Other duties as assigned

EDUCATION

Required

• Bachelor’s degree in Computer and Information Science or Information Technology

Substitutions

• 1.5 years of revelvant experience for each degree year

Preferred

• None

EXPERIENCE

• 5 -7 years Leadership

• 5 – 7 years Software Development Lifecycle (SDLC)

• 5 – 7 years Cross-Functional Project Teams

• 5 -7 years Internet/Web Development

Preferred:

• Medicare Advantage and/or Risk Adjustment

LICENSES OR CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Agile Methodolgy

• Building and Leading Teams

• Collaboration

• Communication Skills

• Innovation

• Strategic Planning

Language (other than English)

None

Travel Required

0% – 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Never

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Frequently

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$92,300.00

Pay Range Maximum:

$170,800.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

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Req ID: J231027