Hills Road Sixth Form college Hiring for Adult Education Administrator Job at Cambridge, East of England, England , UK Full Time

Adult Education Administrator

Start date: March 2023 or sooner

Contract: Permanent, term-time only, plus three weeks to be worked across the Summer break and one over the Easter break

Salary: NJC point 9-12 (£22,584 to £24,917 FTE) £9,248pa to £10,203pa actual salary

Hours: 16.5 hours per week, 3 days a week worked Monday, Thursday and Friday,

Term time only

Actual hours: 9.30am to 3.30pm Monday, Thursday and Friday, with a 30-minute lunch break, making a total of 16.5 paid hours.

A degree of flexibility may be required from the holder of this position, particularly at the time of recruitment of adult education students.

Holiday will be accrued and taken during quieter periods of each term and agreed with the Adult Education Manager in advance.

Closing date: Friday 17 February 2023 at 9.00am

Interviews: Tuesday 28 February 2023

Details and an application form for the above post may be obtained from our website https://www.hillsroad.ac.uk/about-us/current-vacancies

The College is committed to safeguarding and promoting the welfare of its students and staff and expects all members of the College community, volunteers and visitors to share this commitment. The College actively promotes equality and diversity and welcomes applications from all sections of the community.

Information for applicants

The Role

Hills Road Sixth Form College Adult Education Department is seeking to make a part-time appointment to join our team of Adult Education Administrators on a permanent contract. This is an exciting opportunity to join the adult education department of a leading Sixth Form College with a national reputation for excellence.

The Colleges’ Adult Education Department has developed to become one of the foremost centres in the Cambridge area to provide continued learning with a wide programme of evening and Saturday school courses.

Employing over 100 adult education tutors, teaching 120 courses, the College delivers adult education provision to c. 3500 students each year. Our Modern Languages and Art & Design courses are particularly popular and we have the largest Counselling provision in the local area. The delivery of courses is ably supported by a close-knit team of administrators and coordinators all overseen by the Director of Business and Finance.

The College invests heavily in the resources available at Hills Road ensuring the campus is maintained to a high standard and enabling staff and students to work and study in a pleasant environment. The College maintains its IT infrastructure and hardware to a high level and regularly invests in new equipment and resources.

The Applicant

The new post holder will be IT literate with experience in Microsoft Excel and Word. They will possess good written and verbal communication skills and be confident in speaking to members of the public on a regular basis.

The new post holder must be able to work in a team but also have the confidence to work independently and have the ability to take initiative in what can be a demanding environment.

Hours

The hours will be 9.30am to 3.30pm Monday, Thursday and Friday, with a 30-minute lunch break, making a total of 16.5 paid hours.

Summary

This is a wonderful opportunity to join a friendly team in an exciting organisation with interesting and continuously evolving challenges.

Please view the College’s website www.hillsroad.ac.uk for further information and thank you for your interest in the post; I look forward to receiving your application.

Tracy Roden

Associate Prinicipal

Job Description

Adult Education Administrator

Purpose: To support the administration of the College’s Adult Education (AE) programme.

Reports to: Adult Education Manager

Generic Responsibilities:

• To respond to enquiries about AE courses via telephone, letter, e-mail and in person.
• To provide information and advice regarding the courses available to customers.
• To enrol students: maintaining accurate records, collecting fees, entering data and reconciling fee payments against course details, the enrolment form and the student database.
• To work alongside the finance staff with reference to the daily cashing–up and reconciling payments against the information held on the student database.
• To liaise with external and internal customers (via telephone, tutors’ queries in register, e-mail, in person), and respond appropriately to provide an efficient level of service.
• To generate and maintain up to date course details in the form of further details sheets including the ‘loading’ of such details onto the College’s website on a termly basis.
• To support the general administration of the AE office by maintaining the procedures and systems in place, filing, entering records on the database, photocopying and dealing with recorded telephone messages.
• To provide cover for the Adult Education Manager and AE Administrators (when absent) and deal with time-sensitive issues.
• To monitor and chase up non-payment of fees and debtors.
• To assist with special promotional initiatives, ensure creation and maintenance of a mailing list, and distribution of material.
• To produce the disability documents for emailing to tutors at the start of each new term
• To work with the Worldpay portal trouble shooting and issuing refunds
• Administration of student loans using the Student Loans portal
• Examination set up of booking rooms, organising Invigilators, contacting students, collating exam papers to send to Exam boards & posting Exam certificates to students

Specific Responsibilities:

• The Adult Education Administrator will be responsible for the following duties subject to periodic review:
• To work alongside the Coordinators for Modern Languages, Art & Design and Counselling with reference to the administration of these AE courses including liaison with tutors and students, production of up to date course details, and participation in special initiatives during the early enrolment week, tutor training sessions, information and enrolment evenings.
• To support the AE Department with the collection of fee payments and missing registers while on duty, securing data and cash as appropriate.
• To support the AE Department in maintaining accurate records and liaising with the Examinations Department.
• To support the AE Department with the allocation of rooming and resource requirements for the AE programme and other evening events in conjunction with the caretakers and the bookings coordinator.
• To support AE tutors with regards to the conduct of students including the management of younger students (12-16 years old), including supervision/care arrangements on college site.
• To support tutors, liaising with the IT evening technician, with regards to the allocation of IT resources or passwords.
• To support AE tutors with ad hoc queries as and when they arise
• To support the resources team with regards to the coordination of car park access procedures.
• To produce certificates of attendance at the end of term for EFL and Professional courses as required.
• To produce the disability documents for emailing to tutors at the start of each new term
• To work with the Worldpay portal trouble shooting and issuing refunds
• Administration of student loans using the Student Loans portal
• Examination set up of booking rooms, organising Invigilators, contacting students, collating exam papers to send to Exam boards & posting Exam certificates to students

Job Types: Part-time, Permanent
Part-time hours: 16.5 per week

Salary: £9,248.00-£10,203.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Flexitime
• Gym membership
• On-site parking
• Sick pay

Schedule:

• Flexitime

Work Location: One location

Application deadline: 17/02/2023