Hiring for Administrative Assistant Job at Victoria Full Time

Are you a passionate administrator with excellent communication skills? Do you enjoy working in a fast paced environment with positive and inspiring colleagues? Are you dedicated to excellent customer service? Do you have strong organizational and multitasking skills?

Tall Tree Integrated Health Centre is looking for a talented PART TIME Administrative Assistant to become part of a thriving team at our beautiful clinic located in James Bay.

We don’t like to brag, but Tall Tree Integrated Health Centre is proud to offer:

• A fun and positive workplace culture.

• A premier facility and multidisciplinary team recognized for providing the highest standard of care.

• A professionally-outfitted rehab gym.

• Competitive benefits package.

ADMINISTRATIVE ASSISTANT – ESSENTIAL FUNCTIONS

Front Reception

• Welcome patients warmly and professionally

• Book patients (in person or by phone) efficiently and accurately

• Ensure that a patient’s overall experience is both exceptional and comfortable

• Follow up with patients to book future appointments

Phone and Email Duties

• Answer phone warmly and professionally

• Check voice mails and emails, and address each message appropriately

• Contact offices, and the parties involved with patient care

Patient Scheduling (Physiotherapy, Massage, Kinesiology, and more)

• Schedule patients using Jane Practice Management Software

• Monitor the schedule and anticipate/perform administrative needs

• Ensure all patient data is accurately entered into Jane Practice Management Software

Billing and Administration

• Complete billings to 3rd party payers, including MSP, WorkSafeBC, ICBC, Pacific Blue Cross, Telus Health etc.

• Process debit/credit/cash/gift card transactions

• Complete claims/pre-approvals and mail on the day of the patient’s visit

• Keep work space professional, clean and tidy

• Ensure proper cash management

• Manage billing rejections, submissions and aged receivables

• Manage and secure cash drawer

• Complete and file reports as required

• Other duties may be assigned

REQUIREMENTS OF THE POSITION

• Minimum 1 year experience in customer service

• Excellent communication skills

• Proficient with computers and software including: Microsoft Office, Ideally Jane Practice Management, and social media platforms

• Able and willing to learn new software and technologies

• Able to to perform essential functions in a fast-paced environment with multiple competing demands

• Ability to work independently and in a team

Flexibility for scheduling is an asset. Clinic hours of operation are Monday through Friday 7am – 8:30pm and Saturdays 8:30am – 3:30pm. Employees may be required to cover additional shifts from time to time. If you meet the above criteria, willing to work Saturdays, and want to be part of a positive team, please reply with your resume.

Visit us at www.talltreehealth.ca

Part-time hours: 15-20 per week

Job Types: Part-time, Permanent

Salary: $16.00-$23.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• On-site gym
• On-site parking
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 1 year (preferred)
• receptionist: 1 year (preferred)

Work remotely:

• No