HIS Innovations Hiring for Field Service Technician-Ireland Job at Dublin , Ireland Full Time

Job Summary:

As an installation and support Technician for Integrated Systems, you will work inside customers’ facilities installing HIS Innovations Group products and OEM products. You will work as part of a global team of technicians to install and commission our + OEM products. Customer sites will be based in the EU (European Union), Asia and USA.

Job Responsibilities:

• Align system and components to facilitate commissioning and installation in customer facilities
• Install third party components onto integrated system platform
• Resolve communication issues, UN2 & Network issues, Pump inverter issues
• Work in conjunction with customer service and Engineering groups to coordinate installation activities, service needs and equipment improvement requests from the tool modules

Skills Integral to the Job:

• Technical competency (Mechanical, Electrical, Software troubleshooting) (Customer dependent)
  • Technical and electrical drawing reading proficiency
  • Electrical troubleshooting (including Digital Multimeter proficiency)
  • Component inspection and troubleshooting
  • Pump inspection, Move-In and POC’s (including Pump Lift Cart proficiency)
  • Experience with pressurized Helium / Spray Leak Checks (preferred)
  • Field Service Revisions / Replacement (components / drawings)
• Ability to mirror our customer’s language and tone
• Outstanding attention to detail
• Collaboration skills
• A reputation for taking initiative, setting goals, and getting things done
• The ability to efficiently manage and organize several projects at one time
• Exceptional interpersonal and communication skills in both written and verbal form

Education and Experience Requirements:

• Experience with the installation of Mechanical systems, Electrical & Networking components, installing components, reading layout drawings
• Experience with Vacuum pumps, Frames, Cleanroom equipment, Tools, and procedures
• Engineering Technician Diploma/Certificate or High School Diploma or equivalent required. Note: Associates Degree desired (may substitute Military or relevant technical work experience.)
• One year of Semiconductor experience highly preferred

Job Expectations:

• Always be available to address any HIS Innovations Group related issues for the Customer
• Always be friendly and willing to perform any task requested so long as you do not put yourself or anyone else at risk of personal harm. Remember, you are the face and the voice of HIS Innovations Group to our Customers. It is important you have received the required training to perform such task
• Unpack all shipments from HIS Innovations and confirm packing list contents. Verify and doublecheck all components needed for commissioning have arrived
• Maintain a list of anything missing along with status. You will own this until the missing parts have arrived and are installed
• Communicate daily with Sales and Engineering teams as needed, which includes attending required design meetings for customer equipment
• If and/or when issues arise, our expectation is for you to call with a detailed explanation of the issue along with at least two proposed solutions to the problem. We do not expect this at the start, it is a goal to reach for
• Be available to support customer personnel with any assistance needed. You do not need prior approval to provide this support, but you will be required to document it and report it to your manager

Physical Requirements:

• Able to climb up and down ladders and stairs, stand or sit for prolonged periods
• Must be able to lift to 75 pounds / 34 KG at times
• Able to carry 30 pounds