HM Land Registry Looking for Facilities and Property Support Officer at Croydon, Southland, New Zealand Full Time

Location

Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 3BH : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG1 7AU : Peterborough, East of England, PE1 1QF : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR

About The Job

Job summary

HM Land Registry (HMLR) are looking to recruit a Facilities and Property Support Officer. HMLR has set out an ambitious five-year business strategy and aims to become the world leading land registry for speed, simplicity and an open approach to data. A core element of this is to develop and implement Estate and Workplace Strategies across a geographically dispersed property portfolio, currently comprising 14 office locations and two data centres housing circa 6,000 people in England and Wales.

You will be part of the Facilities and Property Asset Management team which provides HM Land Registry (HMLR) with Facilities and Property management through a range of disciplines including but not limited to Contract Management, Health and Safety, Statutory Compliance, Environmental Sustainability, Estate Management and budgeting/financial management.

Job Description

You will provide support for the day-to-day management and monitoring of business-critical Facilities Management activities and contracts including postal services (DX and Royal Mail value circa £2m), monitoring energy and water consumption data, waste management, business-wide travel bookings, vehicle hire and associated training and insurance, among, circa 20 other support contracts that provide vital services to HM Land Registry.

This role is part of small dedicated FPAM administration team who share a range of duties and activities.

Please note that due to the nature of the role, you will be required to work a minimum of 30 hours per week. There will be regular travel within the UK for team meetings, training and working in collaboration with internal and external stakeholders. This includes some less frequent overnight stays.

Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable.

Person specification

The successful applicant will need to be able to work well in a fast paced, commercially sensitive environment and will have strong organisation skills. You will be an effective communicator who has proven influencing skills and is able to work in a fast changing environment, with the ability to prioritise a varied workload.

Experience of minute taking and record keeping along with sound Microsoft Office application skills would be advantageous. You should also have experience of working with conflicting demands and priorities. Experience of dealing with external stakeholders is essential to the role.

For more information, please refer to the attached Candidate Pack.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Working Together
• Managing a Quality Service
• Delivering at Pace

Benefits

Alongside your salary of £29,484, HM Land Registry contributes £7,960 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

#WeAreHMLR

At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.

We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.

• We have integrity – we value honesty, trust and doing the right thing in the right way.
• We drive innovation – we are forward-thinking, embrace change and are continually improving our processes.
• We are professional – we value and grow our knowledge and professional expertise.
• We give assurance – we guarantee our services and provide confidence to the property market.

You can find more information on our rewards package on our website.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience.

To apply, please complete a statement of suitability (in no more than 750 words), that outlines your skills and experience for the role and provides details of how you meet the Essential Experience Criteria listed below:

• Proven customer handling and influencing skills
• Ability to prioritise a varied workload effectively to meet delivery deadlines and unplanned demands
• Experience of working with multidisciplinary teams/working with all stakeholders across an organisation

The sift will take place shortly after the closing date, if successful at shortlisting stage, you will be invited to attend a virtual, blended interview, which will be held through MS Teams.

In the event of a high volume of applications for this vacancy, an initial sift will be conducted on the lead Experience criterion, being:

• Ability to prioritise a varied workload effectively to meet delivery deadlines and unplanned demands

Interviews will take place the w/c 13th November 2023.

The blended interview will test the behaviours listed in the job description, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application.

Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

Candidates may refer to notes within their interview, but they should be used as a prompt only.

If you would like further information about the use of your personal data, please click on the link below:

Job Applicant Personal Information

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality Requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Geoff Aldington
• Email : [email protected]

Recruitment team

• Email : [email protected]

Further information

If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email [email protected] in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: http://civilservicecommission.independent.gov.uk/making-complaint/