About The Job
Job summary
Passionate About Policy?
We need proven policy minds to help shape the future. If you come from a policy background and thrive when collaborating cross-functionally to deliver results, then this might just be the role for you!
The Borders and Trade Directorate plays a vital role in regulating the flow of goods entering and leaving the United Kingdom. They play a crucial role in facilitating and regulating international trade while safeguarding the country’s borders.
See what it’s like to work at HMRC : find out more about us or ask our colleagues a question . Questions relating to an individual application must be emailed as detailed later in this advert.
Job Description
The Team
This is an exciting time to join a priority, high profile team within HMRC’s Customs Policy and Strategy Directorate. The Northern Ireland Customs Policy team is responsible for the customs aspects of the Windsor Framework. Working in collaboration with colleagues from within HMRC, HM Treasury and across Whitehall, the team will be driving forward policy development to tight timelines, advising Ministers, engaging the EU on complex topics, working with solicitors and delivery partners to ensure legislative and operational delivery, and handling a diverse range of partners to manoeuvre complex and sensitive issues.
The Role
These are stretching roles in a fast-paced team. You’ll have significant opportunities for growth and development in the role, and the scope to influence the implementation of one of the Government’s priorities, the Windsor Framework.
You will have the opportunity to shape the policy area and ensure the smooth flow of goods between Great Britain and Northern Ireland, and see your policy implemented on the ground.
To be successful in the role you will need to be agile to competing priorities, maintain awareness of the wider risks to a successful implementation and be able to bring stakeholders together to drive forward solutions to complex problems to ensure you policy area is on track.
The roles will involve working with a diverse list of stakeholders to ensure the successful implementation of the Windsor Framework, both within HMRC and across government, including working with the Cabinet Office, the Department for Environment, Food and Rural Affairs (DEFRA), Border Force, and Department for Business and Trade (DBT), as well as senior officials within HMRC. Some of the roles may also involve working with EU officials.
Responsibilities
Person specification
Essential Criteria:
Desirable Criteria:
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
Find more about HMRC benefits in ‘Your little extras and big benefits handbook’ for further information or visit Thinking of joining the Civil Service .
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience.
All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
How To Apply
As part of the application process, you will be asked to complete a name blind CV, and a 750-word Personal Statement.
Your CV should cover your job history and will be scored against the roles and responsibilities outlined in the advert.
Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and desirable criteria and person specification outlined in the advert.
The desirable criteria will not be sifted on, but may be used in the event of a tie-break.
Sift
The sift will be carried out against the CV and Personal Statement, with the successful candidates being invited to interview.
Interview
During the panel interview, you will be asked questions based on the behaviours listed below to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.
Behaviours:
This is an example of a strengths-based question:
“It is often said that the customer’s needs should come first. To what extent do you agree or disagree with this statement?”
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will be face to face, but the option of a video interview by Teams may be offered by exception.
Interview dates to be confirmed.
We reserve the right to raise the score required at any stage of the process in order to manage numbers.
After interview, a single merit list will be created and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.
A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Eligibility
To check that you are eligible to apply, review this eligibility information
Important information for existing HMRC contractual homeworkers:
This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need, so please review the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you are able to travel to.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments , and contact [email protected] as soon as possible.
Diversity and Inclusion
At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued and supported to achieve their potential at HMRC.
For more information on how we make this happen, review this information on our culture and values
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Locations
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations .
Security Update
For more information on the level of security checks we will carry out, review this information on security checks
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
Further Information
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process.
Duplicate applications for the same vacancy will also be withdrawn.
Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document “Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk
Problems during the application process
If you experience accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
If you think you’ve made a mistake on a short application form (e.g. you’ve ticked the incorrect eligibility box), please contact [email protected] at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.
Please use the subject line to insert appropriate wording e.g. Please re-open my application – 323838 & vacancy closing date 17/11/23 . Please note that we cannot amend or re-open your application if you have submitted your full application in the interests of fair and open recruitment.
For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality Requirements
This job is broadly open to the following groups:
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Recruitment team
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned via [email protected] If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here
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