Honeywell changes the way the world works.
For more than 130 years, we’ve solved the toughest customer challenges through a rare combination of our industrial expertise and our innovations in groundbreaking software and technology, and industry-leading automation.
This perfection is built on a foundation of inclusion, diversity and driving a performance culture that values integrity and ethics.
Are you ready to help us make the future?
As a Field Service Supervisor here at Honeywell, you will have the opportunity to lead and oversee our Field Service team, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty. In this role, you will impact the success of our field service operations by managing and overseeing the Field Service team, developing and implementing strategies to optimize field service operations, assigning and scheduling field service technicians, monitoring and analyzing field service performance metrics, and ensuring compliance with company policies and procedures.
KEY RESPONSIBILITIES
• Manage and oversee the Field Service team, ensuring efficient and effective service delivery
• Develop and implement strategies to optimize field service operations and improve customer satisfaction
• Assign and schedule field service technicians to meet customer demands and service level agreements
• Monitor and analyze field service performance metrics to identify areas for improvement • Provide technical guidance and support to field service technicians
• Collaborate with cross-functional teams to drive continuous improvement initiatives
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
• Ensure compliance with company policies, procedures, and regulatory requirements
YOU MUST HAVE
• Minimum of 6 years of proven experience in field service management or a similar role
• Strong technical knowledge and understanding of relevant technologies
• Excellent leadership and team management skills
• Ability to effectively manage and prioritize multiple projects and tasks
• Experience in driving process improvements and implementing best practices
• Strong problem-solving and decision-making abilities
• Excellent communication and interpersonal skills
WE VALUE
• Bachelor’s degree in Engineering or a related field; Master’s degree preferred
• Customer-focused mindset
• Ability to drive change and innovation
• Results-oriented approach
• Excellent problem-solving and decision-making abilities
• Strong business acumen
• Ability to build and maintain strong relationships
BENEFITS:
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.
Visit benefits.honeywell.com to learn more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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