House of Commons Hiring For HR Support Officer at Ottawa, ON Full Time

Bilingual Imperative (English / French)

• Reading comprehension: Intermediate level (B)
• Written expression: Intermediate level (B)
• Oral interaction: Intermediate level (B)

If you dream of joining an organization that is small enough to be noticed and big enough to provide a meaningful career, we want to hear about you!

The House of Commons Human Resources is currently looking to staff the HR Support Officer position.

The Organization:
The House of Commons Human Resources Services provides a range of HR advice, support and other services to the House Administration, Members of Parliament and their staff. HRS is a diverse team offering expertise in several areas of human resources management, including recruitment and selection; learning and organizational development; official languages, language training and assessment; pay and benefits; labour relations; occupational health, safety and environment; HR systems; classification; and respectful workplace programs.

About the Role:
The HR Support Officer is accountable for administering data management processes to ensure the ongoing, timely and accurate maintenance of HR and organizational related data pertaining to House of Commons employees and to the offices of Members of Parliament and their staff. The HR Support Officer receives and prepares documentation relating to organizational management, position management, employee/employment actions and departure requests/actions, and verifies and inputs data/information as well as files documentation (paper and e-filing) accordingly. The incumbent is responsible for responding to various inquiries via phone and email from both House Administration and Members of Parliament, ensuring quick and professional solutions to inquiries or proper and efficient escalation as required.

The Ideal Person:
The HR Support Officer needs to have an analytical mind and a strong problem-solver. The ideal person is autonomous and is able to build strong relationships with internal stakeholders. The role requires a keen eye for attention to detail because they must ensure sound quality assurance in various HR systems. A skilled candidate will collaborate with team members and take a client-centric approach to all incoming requests.

Everyone is Welcome!
The House of Commons is committed to building and maintaining an inclusive, diverse, respectful and barrier-free environment. We strive to make our organization a place where everyone feels they belong.
If you require accommodation during the application or assessment process, please contact [email protected] for additional support.

• A post secondary diploma from a recognized institution in a field related to the position OR an acceptable combination of education, training and relevant experience.

• A minimum of 1-year experience in the field of client services;
• Experience analyzing and researching files to provide accurate, comprehensive services to clients and to ensure the quality of data in systems;
• Experience using Microsoft Office software (Word, Outlook, Excel).

• Experience in the field of HR Administration Services;
• Experience in the development and implementation of new processes, procedures and/or system enhancements;
• Experience in collaborating with colleagues in ensuring continued accuracy and integrity of confidential HR data.

Candidates will be evaluated against House of Commons Administration Competency Framework – Specialized Support

• **Effective November 22, 2021, all individuals entering the Parliamentary Precinct are required to be fully vaccinated against COVID 19, unless accommodated based on a medical contraindication. Individuals are considered to be fully vaccinated against COVID-19 fourteen (14) days after they have received the recommended doses of one vaccine or combination of vaccines approved by Health Canada.
• **As part of the application process, candidates will be asked to identify their vaccination status. The successful candidate must show proof of vaccination, or medical contraindication.
• **In the event that a candidate is selected to be assessed on-site, proof that they are fully vaccinated will be required along with government issued ID at that time.
• In response to the COVID-19 pandemic and further to public health guidelines, preventative measures are being taken to ensure health and safety during the recruitment process.
• Assessments and interviews may be held in-person or virtually and the use of technology may be required. For any questions regarding use of technology, please contact [email protected].
• Position location: Ottawa, Ontario
• Selected candidates who do not have valid second language evaluation (SLE) results will be assessed. Bilingual non-imperative appointments could also be considered.
• Please note that only applications submitted through our Career Portal will be accepted. Applications must be submitted no later than 11:59 p.m. (Eastern Standard Time) on February 6, 2022.
• Please save a copy of the notice of job opportunity as well as all related documents. Once the closing date has passed, these documents will no longer be available.
• If you have any questions regarding the application process, please contact Recruitment and Selection at [email protected] before the closing date and time of the recruitment and selection process. We will respond to enquiries within 24 hours (excluding statutory holidays and weekends).
• Relocation and travel expenses incurred during the recruitment and selection process are the applicant’s responsibility.
• A variety of assessment tools may be used to assess candidates.