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United States
Housing Authority City of Los Angeles Hiring for Eligibility Interviewer at Los Angeles, CA Full Time
Definition: Conducts interviews with prospective applicants to determine eligibility for Housing Authority programs.
Characteristics of the Class: Positions allocable to the class work under general supervision and follow specific instructions in the use of Authority manuals, handbooks, and HUD guidelines. A significant part of the work involves
interviewing low-income applicants or senior citizens. Candidates must have considerable knowledge and understanding of the behavior patterns of culturally and economically disadvantaged persons.
Examples of Duties / Knowledge & Skills
Essential and other important responsibilities and duties may include, but are not limited to the following:
- Receives, reviews, and processes applications for admission to Housing Authority programs.
- Interviews applicants to obtain required data regarding income, family composition, health, social problems, veteran status, rent paying ability, and net assets and to determine the degree of need for public housing.
- Verifies information given by applicants with employers, public and private health and welfare agencies, and others.
- Notifies applicants of eligibility requirements, methods of selecting prospective tenants and housing opportunities.
- Interprets and applies Housing Authority policies and procedures.
- Prepares leasing documents, follow-up correspondence to applicants, weekly, and monthly reports.
- Selects applicants for tenancy and establishes waiting lists.
- May conduct annual, interim, or special reviews.
- Coordinates maintenance inspections of vacated property and makes home visits as required.
- Receives security deposits and advance monthly rent charges.
- Performs other duties as assigned.
Minimum qualifications & Requirements
Minimum Requirements: Any combination equivalent to: High school graduation or equivalent and two (2) years of increasingly responsible experience providing social service programs to low-income people in fields such as public housing, social welfare, public health, employment service, counseling, vocational guidance, or a related field; and associates of arts degree from an accredited college with specialization in Public or Business Administration may substitute for one year of experience.
Special Requirements: Must possess a valid California Class “C” Driver’s License.
Supplemental information
EXAMINATION
Applications will be reviewed for relevant experience, education and training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the MOST QUALIFIED APPLICANTS will be invited to the testing process, which may include any combination of oral, written and/or performance examination. Applicants must pass each phase of the testing process with a rate of 70% or higher to be placed on the “Certified List”. Generation of a Certified List does not mean that there are any vacant and available positions at this time. The Certified List will be available for not less than 12 consecutive calendar months.
Applications will be reviewed for relevant experience, education and training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the MOST QUALIFIED APPLICANTS will be invited to the testing process, which may include any combination of oral, written and/or performance examination. Applicants must pass each phase of the testing process with a rate of 70% or higher to be placed on the “Certified List”. Generation of a Certified List does not mean that there are any vacant and available positions at this time. The Certified List will be available for not less than 12 consecutive calendar months.
Experience Credit for HACLA AFSCME Employees
AFSCME members holding permanent status with the Housing Authority will be awarded experience credit of up to 5 points, with one point available for each completed year of service in an AFSCME position, to their final qualifying score in any promotional or open/promotional job bulletin for the following classification recruitments: Customer Support Representative, Eligibility Interviewer, Housing Inspector and Section 8 Advisor. Completed years of service shall be determined based on the date of the effective certified list.
THE EXAMINATION FOR THIS POSITION WILL OCCUR ON December 14, 2022. If you are invited to the examination process, you will receive an email from careers@hacla.org NO LATER THAN Wednesday, December 7, 2022. This will be your only notice. There will be no changes to the date(s) of the examination.
REFERRAL PROCESS
Only applicants who have been placed on the certified eligibility list will be considered for job openings. Placement on the eligibility list is neither a guarantee of employment, nor is it an implied promise of work. All applicants referred from an eligibility list for selection interview(s) will be considered for the position; however, only the best-qualified applicant(s) may be selected.
Candidates will start at STEP ONE of an eight step salary range unless there are special exceptions in accordance with the Personnel Rules.
DISABILITY ACCOMMODATION
If you require special testing accommodations due to a physical, mental or learning disability, please call (213) 252-5400. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.
Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.
We are an Equal Opportunity/Affirmative Action Employer.
As a condition of new and continued employment, employees in this classification must participate in mandatory direct deposit of payroll.
Pursuant to the Housing Authority of the City of Los Angeles’ Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at:
http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf (Download PDF reader)
Please call NeoGov Toll-Free Applicant Support telephone line (855) 524-5627 if you forget your password, have application login problems or get an error message during the application process.
HACLA Benefits
- Medical/Dental/Vision Plan:
- HACLA will provide up to 100% of the CalPERS medical premium rate for Los Angeles, San Bernardino & Ventura Counties Kaiser rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
- HACLA will provide 100% of basic Dental HMO rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
- HACLA will provide 100% basic Vision coverage for employee only, employee + one dependent, and employee + multiple dependents as applicable
- $250 OPT OUT payment is available for employees with a qualifying health plan outside of the employer network.
- Employees have the option to choose additional optional insurance such as Dental PPO, Custom Vision, additional medical coverage, and voluntary additional life insurance.
- Short-Term Disability/Long-Term Disability/Mandatory Life:
- HACLA will provide 100% of STD/LTD/Mandatory Life premiums for all eligible employees to maintain the IRS 125 Plan
- Pension Plan:
- HACLA retirement plan is the Public Employees’ Retirement System (PERS). Vesting is five (5) years.
- For Classic members, the pension formula is 2.7% at 55 with members contributing 8% of their wages towards their retirement.
- For PEPRA members, the pension formula is 2% at 62, with members contributing 7% of their wages towards their retirement.
- CalPERS will make the determination regarding the type of membership for which the eligible employee will qualify.
- General Leave/Holidays/PTO:
- Annual leave accruals vary, depending upon the type of job/position (membership in employee organizational group) and years of service. Length of service increases accrual rates by employee organizational group when service requirements are met.
- Newly Hired Annual Accruals:
- At-Will/Non-Represented accrual per pay period 5.23 hours (17 days annually)
- Council of Housing Professionals-Management accrual per pay period 4.15 hours (14 days annually)
- Council of Housing Professionals-Administration accrual per pay period 6.78 hours (22 days annually)
- Service Employees International Union (Local 721) accrual per pay period 6.78 hours (22 days annually)
- Los Angeles County Building and Construction Trades Council accrual per pay period 5.23 hours (17 days annually)
- American Federation of State, County and Municipal Employees accrual per pay period 6.78 hours (22 days annually)
- 14 Observed Holidays:
- New Year’s Eve; New Years Day; Martin Luther King Jr’s Birthday; President’s Day; Cesar Chavez Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Veteran’s Day; Thanksgiving Day; Day After Thanksgiving; Christmas Eve, and Christmas Day.
- 12 Floating Holiday hours annually
- Opportunity to earn up to 120 hours of Paid Time Off (PTO) for eligible exempt employees as comp time per calendar year. Employees may cash out up to 120 hours of accrued and unused PTO annually.
- Additional Optional Benefits:
- Pre-Tax Deferred Compensation 457 Plan
- Group term life insurance
- Flexible Spending Account Options
- Tuition Reimbursement Program
- Employee Assistance Program
- Flexible Work Schedules
- Partial Telework Program
- Temporary Casual/Per-Diem employee are eligible to enroll/recieve the following benefits:
- Kaiser Medical Insurance – 50% employer covered medical through Kaiser Permanente if working 30 hours or more per week.
- Paid Sick Time – 3 days of sick leave after 90 days of employment.
- Eligible casual employees may enter as Classifc or PEPRA members if qualifying requirements are met.
- Per-Diem employees are not eligible for the Public Employee Retirement System (PERS).
Note: Temporary casual/per-diem employees are able to work up to 40 hours per week as necessary.
*Availability of benefits are dependent upon employment eligibility status with HACLA*
