Humana Hiring for Lead Scrum Master – Remote at Bethesda Full Time

Description

The Lead Scrum Master facilitates and aligns across team(s) including Leadership, Product Owners, stakeholders, other Scrum Masters and the Program Team to iteratively and incrementally deliver value. Acts as the catalyst for change by making the evolving processes work for the entire team/portfolio of teams. Acts as the servant leader for aligned team(s) by creating an environment that empowers and energizes team members, with a focus on accountability, adaptability, collaboration, and high-performance. Shares expertise and learnings with a community of like-minded Scrum Masters to accelerate Humana’s agile transformation. Ensures the implementation of various frameworks in order to focus on value, flow, quality, predictability, modern engineering practices, and driving continuous improvement of the full team. The Lead Scrum Master performs complex work necessitating the ability to solve problems and issues of diverse scope by drawing from extensive prior experiences and knowledge of best practices.

Responsibilities

• Guide and mentor functional leadership to use Scrum and Agile practices and patterns to deliver high-quality products and services.

• Continuously grow the agile skills for all members of the team(s). Demonstrate how to easily navigate through different coaching stances deliberately (coaching, mentoring, teaching, facilitating).

• Define an empowering environment by creating techniques that energize all team members. Drive continuous focus on accountability, adaptability, and collaboration.

• Mentor and advise team(s) to a high-performing level by nurturing self-organization and team cohesion. 

• Drive escalation processes to ensure team productivity; remove impediments obstructing the pursuit of the team’s goals. Define strategies to ensure work is visible, impediments are removed and progress is viewable and continuous. 

• Co-define and publish team metrics to demonstrate team capacity, predictability, & maturity.

• Lead teams and partner with Coaches through organizational change leveraging change management frameworks such as Kotter’s Leading Change and PROSCI ADKAR.

• Collaborate with other Scrum Masters and Agile Coaches to help define continuous improvement of Agile practices across the organization, including through Communities of Practice.

• Work impacts the achievement of results for a function; influencing functional strategies. Exercises considerable independent judgement and decision making on complex issues. Establishes priorities and timelines for own work and provides direction regarding priories for a work group.

Required Qualifications:

• 5+ years of experience working with agile methodologies on large scale, technically complex projects

• 3+ years working as a Scrum Master

• Experience leveraging data and making recommendations regarding team metrics to demonstrate team capacity, predictability & maturity

• Experience in coaching and mentoring others

• Advanced facilitation and presentation skills

• Validated agile learning/credentials such as CSM, A-CSM, SA, PSM, IC Agile such as ACC (IC-Agile , IC-Agile ATF(Agile Team Facilitator)

• Expertise with Azure Dev Ops as a product backlog tool.

Preferred Qualifications:

• 5+ years of experience as a Scrum Master working in a Scaled Agile (SAFe), Enterprise Scrum, or LeSS environment

• Experience with Portfolio Tools such as Service Now, Jira Align, PlanView/Leankit, Rally

• Experience with testing practices (Gherkin) and DevOps.?

Additional Information:

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work-At-Home Requirements

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

• A minimum standard speed for optimal performance of 25×10 (25mpbs download x 10mpbs upload) is required.

• Satellite and Wireless Internet service is NOT allowed for this role.

• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40