i-Sight helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on i-Sight for managing millions of cases over the past 20 years and helping mitigate both financial and brand risk.
With massive growth ahead for i-Sight, we’re looking for an Implementation Lead to perform a pivotal role in driving a customer and value proposition centric approach to implementing and configuring our investigative case management SaaS offerings.
In this role (remote-first), you will be responsible for training administrators and users, and empowering strong adoption of the solution while facilitating long-term retention. You will become a product and investigative process expert and leverage that knowledge to plan and execute on high quality customer onboardings to ensure successful delivery of value to our customers. Internally, you will work cross-functionally as a project quarterback to ensure your customer onboarding needs are met throughout the onboarding lifecycle.
Main Responsibilities:
Qualifications:
Perks and benefits
Selected candidates will be contacted through our BambooHR system (please check your junk mail).
i-Sight is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at [email protected]
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