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Canada
iBuild Spectrum Inc Looking for Call Center Agent at Timmins, ON Full Time
Responsibilities:
- Document work performed (and steps to resolve issues)
- Must be able and willing to receive a high amount of inbound calls
- Perform a variety of tasks associated with customer and client services
- Handle interactions via phone, chat, or email
- Thorough documentation of all contacts within the customer management system
- Quickly resolve problems to ensure consistent quality service
Requirements:
- High School Diploma or combination of education and experience
- Must have reliable high-speed internet
- Excellent customer service skills
- Excellent verbal and written communication skills
- Experience using Microsoft Excel/Word
- Ability to read, understand, and follow oral and written instructions
- Strong attention to detail
Job Types: Full-time, Part-time
Pay: $22.60-$27.30 per hour
Benefits:
- Company car
- Company pension
- Dental care
- Life insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
