iBuild Spectrum Inc Looking for Call Center Agent at Timmins, ON Full Time

Responsibilities:

• Document work performed (and steps to resolve issues)
• Must be able and willing to receive a high amount of inbound calls
• Perform a variety of tasks associated with customer and client services
• Handle interactions via phone, chat, or email
• Thorough documentation of all contacts within the customer management system
• Quickly resolve problems to ensure consistent quality service

Requirements:

• High School Diploma or combination of education and experience
• Must have reliable high-speed internet
• Excellent customer service skills
• Excellent verbal and written communication skills
• Experience using Microsoft Excel/Word
• Ability to read, understand, and follow oral and written instructions
• Strong attention to detail

Job Types: Full-time, Part-time

Pay: $22.60-$27.30 per hour

Benefits:

• Company car
• Company pension
• Dental care
• Life insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay