ICF Consulting Group, Inc. Hiring for Program Support, HVAC Energy Efficiency Programs at Columbia, South Carolina Full Time

Program Support, HVAC -Energy Efficiency Programs Cambridge, Massachusetts

To support our growth, ICF is currently seeking a Program Support/ Energy Analyst to support our HVAC, Energy Efficiency work located in Cambridge, Massachusetts.

In this role, you will work for utility sponsored energy efficiency projects focused on the Residential markets. The selected candidate will support the current Quality Assurance (QA) and Quality Control (QC) lead.

This role will support activities including but not limited to enrolling HVAC Contractors for online training; locating and scheduling on site classroom trainings for HVAC Contractors. In addition, the candidate will schedule and conduct inspections with participating customers and/or contractors and assist with the development and implementation of QA/QC plans and procedures. Also, this candidate will ensure reporting requirements are met by reviewing project data submissions.

Key Responsibilities

• Maintain strong ongoing communications with participating contractors and consultants to assess their needs and to receive feedback on their experience with the program

• Contribute to the evolution of program strategies and the design of program features, services, and marketing campaigns

• Conduct market ally outreach and training as needed

• Prepare status reports to accurately describe activities in the field and to monitor progress towards program goals on contractor/consultant participation and the completion of eligible projects

• Coordinate with or follow up on program Quality Assurance activities such as inspections and customer surveys, as appropriate

• Generates reports to audit, monitor and measure performance and relevant metrics

• Occasionally process utility applications to maintain familiarity and skill level required to train support staff

• Conduct review of processing and application process to see where improvements can be made on flaws, cycle times, processing errors, and other key metrics

Basic Qualifications

• BA Degree

• 4+ years of experience with MS Office Applications (Word, PowerPoint, Outlook, Excel, Access)

Preferred Skills/Experience

• 1+ years of related experience with energy efficiency or equivalent HVAC trade experience

• Experience with energy use including motors, HVAC systems and other electric systems and controls

• Preference may be given to candidates with one or more of the following certifications: North American Technician Excellence (NATE), ACCA Educational Program for Instructional Certification (EPIC)

• Experience with heat pumps including Ductless Mini Split System installations

• Building and maintaining relationships with key market actors in the residential construction industry including architects, engineers, contractors, real estate agents, home energy rating specialists, developers, and public officials

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf) .

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About ICF

ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.