Innovative Talent Solutions Hiring for Help Desk Associate-Remote at Raleigh, NC Full Time

Help Desk Associate-Remote

Amazing remote opportunity for a Help Desk Associate to work for an established, leading global company!

What You’ll Get:

The Help Desk Associate will work in a dynamic culture and receive competitive compensation. The Help Desk Associate will work in a supportive team environment with a company with 60 years of global experience.

What We Want:

You will be preferred if you have an Associate Degree and 1-3 years of Help Desk experience. As the Help Desk Associate, you have an analytical mind, are a problem solver, and have superb communication skills. In addition, you are well organized, have superb time management skills, and are customer focused! For an extra leg up, you have experience using Radiant and VeriFone.

What You’ll Do:

As the Help Desk Associate, you will receive and resolve problem tickets. The Help Desk Associate will analyze and resolve issues to avoid further escalation by troubleshooting. The Help Desk Associate will provide timely technical support to onsite technicians as requested. In addition, the Help Desk Associate will provide customer support and document trouble issues.

Who We Are:

Innovative Talent Solutions is an established firm with over 20 years of combined experience in the staffing industry. ITS is a firm that companies, candidates, and employees trust. Job seekers depend on ITS to start and finish their job search because we make it a priority to get to know our candidates, bringing out the best in them and finding the ideal position for their skills and expertise.

“The dedicated staff at Innovative Talent Solutions is determined to place candidates in a position where they can excel and make an impact in the workplace. They act as a mentor during the interview and hiring process. Once ITS places you in a position, they continue to monitor your progress with weekly check-ins. I am employed at an outstanding company thanks to ITS.”- Amanda W.

Apply Today!!

Innovative Talent Solutions (ITS) is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on, but not limited to, age, race, color, sex (including pregnancy, gender identity, and sexual orientation), national origin, religion, disability, or protected veteran status.

Job Type: Full-time

Schedule:

• 8 hour shift

Work Location: One location