INOVA HEALTH SYSTEM Hiring for Patient Access Associate III Virtual Hiring Event at Fairfax, VA Full Time

As a Patient Access Associate 3, you will provide excellent service by identifying customer needs and fulfilling customer expectations. To help achieve our mission, you will perform assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures. Verifying and entering insurance information and authorization/referral requirements into databases is of vital importance. Counseling patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services is expected. Ensuring a safe patient care environment to the fullest potential, in an effort to achieve team goals, is required.

Duties and Responsibilities

• Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.

• Accepts and provides direct/honest feedback between team members in a non-punishing manner.

• Explains insurance benefits and patient liability through the use of appropriate communication methods/styles.

• Supports scheduling activities by conducting pre-service activities such as insurance verification/submission.

• Gathers information about customer complaints in a courteous and professional manner.

• Troubleshoots individual admission issues in collaboration with other departments/staff.

• Identifies and communicates payroll authorization and referral requirements.

• Delivers an acceptable volume of work with high levels of accuracy.

• Other duties as assigned.

Additional Requirements

Education:

High School Diploma or GED

Experience:

2 years of healthcare patient access experience, or 2 years of experience in healthcare revenue cycle.

Skills:

Proven proficiency in multiple Patient Access functions.

Advanced communication and computer skills.

Technical requirements

Thank you for registering for Inova’s Schar Cancer Institute and Oncology Virtual Hiring Event. This is a virtual hiring event, not an interview. We are excited to meet with you on January 26th, 2023 @ 3:00pm.

**Please ensure you mute your microphone upon joining the call.**

We will reach out to those who RSVP’d prior to the event to submit your resume and questionairre responses!

Preferred dress code

Business (business suit, tie)

What is a virtual hiring event?

Virtual hiring events are a great way for employers and jobseekers to connect, even if they aren’t in the same physical location. Hiring is a human process, and they would like to talk with you online (either through chat, on the phone, or video) to see if you’re a fit!