Insight Global Hiring for Leave and Claims Administrators at Atlanta, GA Full Time

This position will have a 5-7 week training ONSITE but then will be hybrid remote.

Must Haves:

• Experience in Customer Service and a true passion for Customer Service
• Ability to work in a fast-paced environment
• Strong Attention to detail
• Team player
• 4-year degree or equivalent work experience
• Hours: 9am-6pm EST

Plusses:

• Experience in retail or food industry
• Knowledge of Microsoft Suite

Day-to-day:

Insight Global is seeking Leave and Claims Administrators for one of our top clients in the Atlanta, GA area that focuses on custom solutions in disability management and leave services for disabled employees. The one thing that sets our client apart from their competitors is their white glove customer service.

We are looking for motivated individuals who have a passion for customer service and helping others. In addition to strong customer service, we are looking for people who are highly organized and have the ability to work in a fast-paced environment. In this role you will be working with multiple clients and people daily. Most of the communication will be heavily focused on email, but there is a need for phone support as well (about 10 calls a day). You will be responsible for, but not limited to determining eligibility for employees and their leave/claims appeal, reviewing paperwork, calculating, and processing claims, notifying employees of their approval or denial, and keeping clients informed on leave requests.

We are targeting people who strive to become a subject matter expert in the field, but also someone who believes in continuous development and improvement as well as want to grow within the company.

Job Type: Full-time

Pay: $47,500.00 – $52,500.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: One location