InvestbyBit Pty Ltd Looking for Client Service Officer at Auckland City, Auckland Full Time

We are a global investment company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate investors desires adoption.

The Opportunity:

We’re offering full-time / part time roles to customer-focused, values-driven individuals to join our fun and dynamic team. We’ll provide you all the necessary training and tools to answer inbound calls and process customer requests, while you use your customer service excellence to provide the exceptional level of service our customers have come to expect.

Who are you?

• You’re flexible and resilient, eager to learn new skills and regularly shift between phone, live chat and administration activities
• You’re a friendly, empathetic and self-aware team player who commits to being in the right place at the right time to support your team and ensure timely service for our customers
• You’re adherent to the process, but also raise opportunities for resource, system and process improvement
• You take ownership of your development, are open to feedback and seek out opportunities to continuously improve
• You have experience working in a team environment and autonomously.
• Exceptional verbal and written communication skills
• Demonstrated attention to detail and compliance with legislative, regulatory and employer policy requirements

Apply Now and gain experience in one of the world’s fastest growing industries with huge learning and career opportunities. Full training and support are offered to the right candidate.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 25 per week

Salary: $46,521.64 – $105,924.77 per year

Benefits:

• Employee stock purchase plan
• Health insurance
• Life insurance
• Professional development assistance
• Work from home

Schedule:

• Day shift
• Flexible hours
• Monday to Friday

Supplementary Pay:

• Commission
• Overtime pay
• Performance bonus
• Signing bonus

COVID-19 considerations:
Compulsory