IPS-ENERGY USA Hiring For It Support Engineer at Greenwood, IN, United States , United States Full Time

Job Description

IPS Intelligent Process Solutions GmbH is a privately held software company with its head office in Germany. Our systems are highly specialized for the energy industry and, since our establishment in 2004, we have built a substantial and constructive network of Customers and Partners around the world. We are providing our customers with cutting-edge solutions to transform their data into real-world intelligence for critically important business and technical decisions.IPS Group has 6 offices around the world: Zagreb (Croatia), Belgrade (Serbia), Ljubljana (Slovenia), Indianapolis (USA), Dubai (UAE) and Melbourne (Australia). For this reason, we can draw from a diverse pool of experience and a broad horizon. We are continuously growing with the goal to offer our Customers the best possible solutions and services which substantially match their needs and guarantee a sustainable process. Our mission is to create an immediate digital future for Global Energy Supply and our vision is to develop software intelligence for a better tomorrow.Are you passionate about artificial intelligence, big data & augmented reality? Do you want to contribute to the digital future? Then keep reading, this is a great opportunity for engineers who want to join us asIT Support Engineerfull-time position | Indianapolis, Indiana office (USA)Your ResponsibilitiesSummary: The main focus of this position will be to assist customers and staff with SQL scripts, report writing, and software support. The IT Support Engineer will need to learn and understand the technical complexities of the company’s system, apply their knowledge to the client situation, and directly engage the company’s software engineers to bridge the functional to technical design and test the final end-user solution. Critical thinking and advanced problem-solving skills are core behaviors among the team.Details: Supporting our customers in realizing value from IPSSYSTEMSSupporting and collaborating with development and integration teamsSupporting overall customer deployment, configuration and maintenance of IPSSYSTEMSAssisting with customer data extraction, transformation and loading to IPSSYSTEMSConfiguring dashboards and reports for customersConfiguring the IPS data integration and analytics toolsHelping prepare data for demonstrationsConfiguring Interfaces to other customer’s systemsAssisting in troubleshooting customer issues especially where database interrogation is neededYour EnergyBachelor’s degree in Computer Science, Information Technology, or related fieldDemonstrated knowledge of the C# languageDemonstrated knowledge of SQL, preferably Microsoft SQLDemonstrated knowledge of Microsoft SQL Server and database managementDemonstrated knowledge of web services technologyDemonstrated working knowledge of Windows O/S Server and Windows Network EnvironmentDemonstrated working knowledge of Active Directory and Group Policy ManagementFamiliar with Microsoft Exchange Server and OutlookFamiliar with Virtualization technologies, such as Hyper-V or CitrixFamiliar with Microsoft Remote Desktop Services (Terminal Services)Working experience with Intranet solutions and building websitesExperience with creating/modifying scripts including PowerShellExcellent troubleshooting & analytical skillsBasic knowledge about Information security management Standards (ISO 27001, SOC2 or equivalent)What we offerAn interesting and varied position in an internationally active company where you will have the opportunity to be involved in projects worldwide.Culture of trust, teamwork, empowerment and constructive feedback.An opportunity to grow at the speed of light as you take on more responsibilities.Your development – our commitment: career opportunities based on each individual profile and supporting each employee to achieve their professional and career goals.Working in our office is fun as we have a friendly work environment that allows for both collaborative team work and some focused time. Restaurants, coffee shops and other retail conveniences are nearby. Offices are cleaned and maintained as recommended to keep COVID-19 from spreading among team members.When we work from home, we follow a dynamic routine that ensures (sufficient) information sharing, sense of belonging (both to company and your family) and a healthy dose of engineering curiosity.Check out our IPS-Videos! IPS augmented reality with remote assistance: https://www.youtube.com/watch?v=BnOSqW8UrBE IPS explanatory: https://www.youtube.com/watch?v=Gns5KpDoRaI Proven Client Shortcut-Stories: https://www.youtube.com/watch?v=jfrBoqyMxrcApplication Deadline: 01/09/2021Job Type: Full-timeEducation:

• Bachelor’s (Required)

Experience:

• SQL: 1 year (Required)
• C#: 1 year (Required)
• Big data conversion: 1 year (Preferred)
• ETL: 1 year (Preferred)
• System administration: 1 year (Preferred)

Work Remotely:

• No