James Cook Hotel Grand Chancellor Looking for Food & Beverage Supervisor at Wellington, Wellington Region, New Zealand Full Time

The James Cook Hotel Grand Chancellor is one of Wellington’s most well-known Hotels. We are part of the Grand Hotels International group with hotels located throughout New Zealand, Australia, Malaysia and Singapore. Grand Hotels International is known for quality accommodation, exceptional service, convenient locations and outstanding conference and meeting facilities.

As a Food & Beverage Supervisor you will face many exciting challenges. You will be required to oversee staff in “Whitby’s”, our 250 seat a la carte & buffet restaurant and Piano Bar, as well as our more intimate cafe/restaurant and bar in the hotel lobby – ‘Sojourn’ – which serves food & beverage throughout the day – coffees by day and cocktails by night, room service and our newly refurbished Harbour Lounge on the 26th floor.

As an integral member of the food and beverage supervisory team, quality service and high standards are very important to ensure we meet and exceed customer expectations.

The Ideal Candidate For This Role Will

• Have at least one years’ experience as a Food & Beverage Supervisor
• A Hospitality degree or diploma
• Flair & passion for the food and beverage industry with excellent food and beverage product knowledge
• Be enthusiastic about delivering great customer service
• Ability to lead, develop and motivate a team
• Ability to multi task and think on their feet in a busy environment
• A positive and proactive attitude
• Excellent communication skills
• Flexibility to be available Monday through to Sunday including mornings, afternoons and evenings.

This Position Will Include, But Is Not Limited To

• Supervise the Food & Beverage operations of the hotel outlets ensuring all guests are provided with an efficient and friendly service with consistent high quality products
• Ensure guest satisfaction by assisting the Assistant Restaurant & Bar Manager and the Restaurant & Bar Manager with hands on supervision and leadership
• Developing and driving the team to deliver exceptional and memorable service by leading by example in delivery and enhancing product knowledge
• Understand menu content, any menu changes and promotional activities
• Supervise the Food & Beverage operations of the hotel outlets ensuring all guests are provided with an efficient and friendly service with consistent high quality products
• Ensure guest satisfaction by assisting the Assistant Restaurant & Bar Manager and the Restaurant & Bar Manager with hands on supervision and leadership
• Developing and driving the team to deliver exceptional and memorable service by leading by example in delivery and enhancing product knowledge
• Understand menu content, any menu changes and promotional activities

What We Offer Our Employees

• Accommodation discounts at Grand Chancellor hotels in New Zealand and Australia
• Food & Beverage discounts at our Wellington property
• Reward and recognition programs, including Chancellor Anniversary Nights and our Star Card incentive programme
• Free duty meals in the staff café
• Uniform provided and laundered
• Discounted car parking and bicycle storage
• Social club

If you are passionate about being in the Hospitality Industry and want to work for one of Wellington’s most well-known hotels, apply online now!