Work at home scheduling coordinator needed for fun crew of Handymen (and women)!
SKILLS:
-We receive email “work orders” from Property management companies for handyman maintenance. (confirm receipt with reply email). Input the work order into the system, contact the tenant by text with a script (filling in the details) to schedule. Assign the job to a technician through housecall (use google maps to schedule techs as efficiently as possible). Get additional information for the techs (photos, measurements, details)
-follow up on unresponded texts with either a phone call, try a different tenant and after 3 attempts we let the management know that we haven’t received a response.
-when job is scheduled, move the work order to the appropriate email folder
-monitor open-phone texts and housecall texts/calls for schedule changes, tenant questions
-Field technicians will sometimes get a no-show (need to reschedule), or finish early or late. Help them stay on track with their days. Sometimes need to reschedule a job, and/or find a new job in their area.
-prioritize jobs by need
-keep track of materials that were ordered (make events for the techs to pick them up – when and where)
Part time position – with the possibility to move to full time
Work at home – In person training needed for approximately 2 weeks in Aurora, CO
*We have posted this job previously with very high interest! Please let us know why you’d be the right fit for us!
Job Type: Part-time
Pay: $13.00 – $16.00 per hour
Schedule:
Experience:
Work Location: One location
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