Location(s)
Alpharetta GA, Birmingham AL, Chicago IL, Jacksonville FL
Details
Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
Position Summary:
Responsible for understanding current business processes, analyzing them to improve efficiency, productivity and to reduce costs. This includes documenting current state, creation of new processes, significant redesign of existing processes and recommending improvement options.
Position Responsibilities:
Manage multiple large efforts or lead significant workstream on strategic effort concurrently
Understand business environment and identify areas that may be candidates for process improvement
Define, implement and maintain business processes per documented standards
Mentor other process engineers on the tools, techniques, and practices of the discipline
Prioritize business process improvements to determine which ones will have the greatest impact on the business in short and longer term
Led peer reviews and provide feedback on improvement areas within the team and the practice
Management of stakeholder expectations, with a focus on overall deliverables and business benefit
Strong research and investigation skills, understanding how to assess current state, identify problems, root cause analysis and usage of metrics
Clear, concise articulation or information that may be disconnected into a recommendation
Ability to influence others to move towards a consensus on the best path forward, recognizing that there may never be full alignment
Strong time management, and ability to apply principals of project management (scope, schedule, risk, etc.)
Position Requirements:
College Degree required, or commensurate experience; Lean or Six Sigma Certification a plus
7+ years in a Lead role and/or on efforts of increasing size
Creative Problem Solving
Advanced Communication skills
Strong decision-making skills
Ability to synthesize a lot of information into clear, concise and consumable deliverables
Adaptability to changing business needs and conditions
Approach work with a sense of urgency
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
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