Kent General Hospital Hiring for Assistant, Front Office II (BHMG) at Dover, Delaware Full Time

The Front Office Assistant II in the physicians offices, also known as the Bayhealth Medical Group (BHMG) interacts between a patient and a doctor. They provide general information and properly direct patients. They are responsible for maintaining records and proper documentation from the patients and the doctors. They communicate heavily between a patient and a doctor, over the phone or in person.

Minimum Education and Experience

Minimum

Preferred

Education:

High School Diploma, GED, or equivalent certification

Associates Degree

Experience:

One-year clerical, office, and customer service experience in a healthcare environment

2+ years clerical, office, and customer service experience in a healthcare environment

Computer/Software Knowledge:

Basic computer literacy.

Microsoft Office / EMR proficient

Licensure/Certification

None.

Administrative Healthcare certification

Must also have:

• Excellent customer service skills

• Organizational skills

• Ability to multi-task in a fast paced environment

• Knowledge of medical terminology

• Knowledge of medical procedures

• Basic computer literacy