Kenvue Hiring For Customer Support Administrator – Consumer at Dublin, County Dublin Full Time

Customer Support Administrator – Consumer-2307011628W

Description

Customer Support Administrator – Consumer

Located: Dublin, Ireland(Hybrid)

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands – including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

What will you do

This will be a diverse role within the operations team in Ireland, Tallaght, Dublin24.

The ideal candidate for this highly rewarding & fast paced role will need to have excellent communication & organisational skills. They will manage & have responsibility for the day-to-day interaction with the customer & provide administrative support across various customers. There will also be opportunity to get involved in projects to grow & broaden knowledge across the business.

Key Responsibilities

Account Administration Duties

• Prepare account promotional submissions, new product forms & other documents
• Carrying out all administrative tasks to support customer relationship
• Manage customer interfacing systems to ensure all products are set up as needed

Customer Service Duties

• Ensure efficient processing of incoming orders to meet customer demand
• Handling external & internal customer queries in a professional & prompt manner
• Provide excellent customer service & maintain relationships with customers

Operations Tasks

• Assist in the preparation, review and reporting of weekly metrics reports
• Input and manage data in our forecasting and planning systems
• Maintain Master Data within systems as required

Qualifications

What we are looking for

Required Qualifications

• Proven Customer Services/Administration experience
• Customer Centric Mindset
• Excellent organisational & analytical skills & strong attention to detail
• Solid time-management abilities with the ability to prioritize tasks
• A team player with excellent verbal & written communication skills
• Self-motivated & ability to work off own initiative
• Ability to be flexible & adapt in a changing environment
• Strong computer proficiency, with hands-on experience with MS Office (particularly Excel)

Desired Qualifications

• Experience in SAP, APO, BW applications
• Experience with inventory management, supply chain or business planning processes

What’s in it for you

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
• Learning & Development Opportunities
• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location Europe/Middle East/Africa-Ireland-Dublin-Dublin

Job Function Sales Administration