Junior Salesforce Administrator
JOB TITLE: Junior Salesforce Administrator
DEPARTMENT: Marketing
REPORTS TO: Director of Marketing Database Systems
JOB CLASSIFICATION: Contract/Retainer – 40 hours per week
Compensation: To be discussed
JOB SUMMARY: The Junior Salesforce Administrator will be responsible for the integrity and usage of our Database Systems and related Martech software. They will be involved with developing enhancements that drive productivity, ensuring a clean database, and promoting best practices. The ideal candidate will have strong problem-solving skills and experience in Salesforce configuration in a for-profit Salesforce org. In addition, this role requires strong communication skills and a desire to learn. This is a 12+ month contract with contract-to-hire potential. Real Estate experience will be beneficial. This is a 12+ month contract with contract-to-hire potential. Real Estate experience will be beneficial. Ideal candidates live within a 2 hour radius of Greenville, South Carolina. Cities/towns that fall within that radius include but are not limited to Charlotte, Atlanta, Columbia, Spartanburg, Asheville, and Greenville.
ESSENTIAL DUTIES:
Support users including log-in, technical issues, enhanced functionality requests, and provisioning of new users
Be the Subject Matter Expert (SME) for users in Salesforce/Propertybase and Hubspot
Assist with auditing and executing security and data integrity projects
Prepare and perform data uploads/exports
Assist in training of new user onboarding and rollouts of new or updated features and tools
Create and maintain user-oriented training materials for marketing database systems
Work with the Director of Marketing Database Systems to document change management within marketing database systems
Assist with testing for new and existing development projects
Maintain, design, and audit reports/dashboards in Salesforce and DOMO
Prepare and perform data uploads/exports
Support Director of Marketing Database Systems with projects as needed
Maintain confidentiality of all records across databases
Other duties related to Marketing Database Systems
TYPICAL EDUCATION AND EXPERIENCE:
College degree in sales, marketing, business systems or equivalent work experience
Salesforce Admin Certification 201 required
One to three years of experience working in a similar position
Proficiency in administration of core Salesforce functions and Lightning UI, e.g. user management, roles and permissions, custom objects and fields, page layouts, custom fields, approval processes, Flow, etc.
Experience with Force.com and Custom Object Architecture preferable
Proficient in MS Office products to include Word, Excel, Access and Outlook
Experience with Hubspot and Propertybase preferable
Experience with Google Workspace preferable
Excellent communication skills (oral and written)
Strong technical skills and mindset to leverage database and workflow-oriented software
REQUIREMENTS:
While performing the duties of this position, you will regularly be required to type and look at a computer screen for long periods of the day. You will need to be able to communicate effectively through all channels of communication. Some travel (US) may be required. This position is remote but weekly in-person meetings at our Greenville, SC office will be required. Ability to work Monday – Friday 8:30 – 5pm ET
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