“It’s challenging work – the pace we are working at to deliver to our internal customers is next level, but the support and expertise I’ve found here makes me feel like I’m in the right place to really progress my career.”Erica, Marketing
This is us. Where making an impact matters.
The Customer Communications Manager is responsible for developing and delivering clear and engaging customer communications across various projects – simplifying products, managing migrations, addressing fraud and scams, handling compliance, and navigating legal obligations. We’re looking for that ideal someone who is positive and efficient, with the ability to interpret the more complex, regulatory orientated information into a customer-friendly and easy-to-understand communication.
By leveraging customer behaviour insights and data, this role collaborates with different teams to ensure our messages align with regulations, reflect our brand tone. are data driven and are customer centric.
This is us. Where your expertise matters.
At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:
You do not need to tick every box here to be considered! Above all we are looking for someone who embodies Kiwibank’s purpose and Nga Kauwaka, and someone who thrives in a fun and supportive work environment.
Apply Now – applications close on Sunday 21st January 2024. We will be reviewing resumes throughout the advertising period and reserve the right to withdraw the ad at any time.
This is us.Where you matter.
Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work – this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.
This is us.Where you and your whānau matter.
For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.
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