This is us. Where making an impact matters.
This is a great opportunity for motivated individuals to join our vibrant Contact Centre team. This is a foundation level role within the banking industry and a great opportunity to learn about banking and financial service sector from the ground up, with the support of coaches and leaders, helping to set you on a pathway for a successful banking career.
Our afterhours team play a crucial role supporting our customers in their time of need. They might be overseas, or here at home. You’ll be responding lost or stolen cards, reports of fraudulent activity and general account questions including answering customer emails.
The overnight shift available is part-time: Wednesday and Thursday 9.00 pm to 7.00 am and Sunday 4.00 pm to 12.30 am
This is us. Where your expertise matters.
At Kiwibank, we will help you build on your strengths and learn new skills. We are looking for people who have the right attitude, aptitude, and resilience to thrive in a purpose-led, fast paced customer centred environment.
Applications close 19th January 2024. You will need to be available for the full-time training which is 8.30 am to 5.00 pm Monday to Friday for the first two weeks. Training for our remote roles, is done virtually. On week three you will begin your rostered shift.
Applicants must have NZ residency and will undergo credit and police vetting checks.
This is us. Where you and your whānau matter.
Along with being immersed in a supportive team environment, we offer excellent health and wellbeing benefits, including:
Kiwibank are proud to have the Rainbow Tick, be a certified B Corporation and an accredited Living Wage employer.
Check out the video and see what our people are saying about life as a Customer Experience Representative at Kiwibank.
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