LASIK MD Looking for Customer Experience Associate at Surrey, BC Full Time

Working in a LASIK MD clinic is to help improve people’s eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

A look at your benefits

You have a permanent full-time position.

You benefit from group insurance, including Telemedicine and an Employee Assistance Program.

You can benefit from a free LASIK surgery.

You can count yourself as a team member of one of Canada’s Best Managed Companies.

You work from home and in-clinic.

Your tasks at a glance

You present treatment options to prospective patients.

You provide accurate information to patients regarding surgery, pricing, and scheduling.

You manage and address patient questions accurately, concisely and in a timely manner.

You help meet patients’ needs by consulting, reassuring and scheduling follow-ups, across different regions.

A clear view of your assets

You have a broad background in customer service, in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, etc.

You have a desire to succeed: being highly motivated, results driven and familiar with client follow-up techniques.

You are organized, self-disciplined, have excellent prioritization, time management, and problem-solving skills.

You are flexible to work various schedules, with some occasional evenings and weekends.

From our point of view

Inclusion being one of our concerns, we invite you to apply, regardless of your gender, ethnicity, or condition. Only your motivation and your desire to learn are part of our selection criterias.

Your Health & Safety Matters!

As a health care provider, LASIK MD is strongly committed to the well-being and safety of our community. Please note that a proof of vaccination against COVID-19 will be requested during the hiring process. Individuals who cannot be vaccinated for reasons covered by the Canadian Human Rights Act, such as medical contraindications, may request accommodation.