About Laura Gatien and Associates Counselling Services
Laura Gatien and Associates Counselling Services is a fast paced, thriving mental health practice dedicated to promoting an environment of respect and appreciation for all identities. Our core values at are Warmth, Dedication, Vulnerability and Equality. Our services include therapy for individuals, couples and first responders. In addition, we offer corporate mental health related workshops, various therapy groups and a free walk-in/call-in clinic.
Position Summary
Our team is seeking a motivated, collaborative multitasker with strong communication and organizational skills and a positive attitude. Candidates should be willing to assist therapists and management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail and email, receiving payments for services, and generally being helpful and positive in the workplace.
To be successful as an administrative assistant, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly in a calm and constructive manner. Administrative assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, administrative assistants should have a genuine desire to meet the needs of others.
Administrative Assistant Responsibilities
Reporting to the owner of the business, you will be responsible for:
· Greeting and receiving clients prior to their appointments
· Answering phone calls and responding to client questions/concerns
· Promptly responding to emails and voicemails
· Collecting payments and billing of client appointments
· Account reconciliations of third-party payers
· Client file management (in our software system)
· Receiving and providing information to team
· Handling office tasks, such as filing, generating attendance and financial reports, scanning and uploading, setting up meetings etc.
· Tracking the office supplies and need for restocking
· Anticipating the needs of others to ensure a positive and seamless work environment
Qualifications
· Minimum of 2 years experience as an administrative assistant (preferably in the health care industry).
· Successful completion of office administration and accounting courses (proof required) from a certified educational institution (e.g. New Brunswick Community College etc.).
· Experience in appointment scheduling is required. Experience with OWL practice software and Microsoft Office Suite including excel and Google drive is required.
Required Skills and Abilities
· Excellent interpersonal skills
· Excellent organizational and communication (reading and writing) skills
· Detail oriented and focused on accuracy
· Exceptional customer service skills
· Ability to adapt and work in a face paced and changing environment
· Ability to work independently and as part of a team
· Ability to time manage and prioritize tasks and meet deadlines
· Ability to establish and maintain effective working relationships with diverse individuals and groups
· Experience in the private sector an asset
Salary
The Salary range for this position will be based on qualifications, experience and demonstrated ability.
Job Type
Full Time Permanent – Must be willing to work some evenings (Schedule is to be determined)
Laura Gatien & Associates Counselling Services
506-651-1239
www.lauragatien.com
“We are real so you can be too”
Application deadline: 2021-09-13
Expected start date: 2021-09-15
Job Types: Full-time, Permanent
Salary: $15.00-$25.00 per hour
Benefits:
Schedule:
COVID-19 considerations:
COVID-19 Precautions
· Personal protective equipment provided as required
· Social distancing guidelines in place
· Virtual meetings offered
· Sanitizing, disinfecting and cleaning procedures in place
Education:
Experience:
Work remotely:
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