Lehigh Valley Health Network Hiring for Patient Services Rep- Sign on bonus available at Allentown Full Time

Qualified Applicants May be Eligible up to a $1,000 Sign-On Bonus

Job Summary: Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations. Serves as the initial point of contact for patients and healthcare providers within the practice. Delivers the high standard of customer service necessary to maintain the overall patient experience. Education – Required:

• High School Diploma/GED

  Experience – Required:

• 1 year Customer service experience

  Experience – Preferred:

• 1 year Experience in a healthcare setting

  Knowledge, Skills, and Abilities – Required:

• Ability to adapt to changing priorities.

• Ability to maintain accuracy and compliance with detailed-oriented responsibilities.

• Ability to maintain strict confidentiality.

• Proficient computer skills.

• Proven proficiency of technology and EMR workflows at the conclusion of orientation.

• Able to handle cash and other methods of patients accurately.

• Able to explain, educate, and support the usage of the LVHN patient portal including various features.