Who We Are
Life Style Sports is Ireland’s leading sports retailer, 100% Irish owned with a modern HQ in Dublin city centre. We are a team of almost 800 people and our culture is underpinned by three core Brand Values: Social, Inspirational, and Fearless. We work with the biggest and most successful global sports brands such as Nike, Adidas and Under Armour and we are business partners with several successful Irish sporting organisations.
The business operates 43 stores across Ireland and a hugely successful and ever-growing online store. The business has established strong category concepts – Boot Room (Team Sports), Women’s Studio (Women’s Fashion & Performance), Trainer Central (Men’s Fashion), Faster Stronger (Men’s Performance) and Kids which are reflected both in-store and online. Our target customer is the Stylised Athlete and we focus on offering a best-in-class omnichannel experience to our customers. Life Style Sports has ambitious plans for online-led future growth globally through launching our brand-new carbon neutral distribution centre shortly.
Role Summary
The role of Customer Experience Ambassador involves responding to incoming emails, web chats, social media posts and service reviews from Life Style Sports customers, resolving queries on first contact where possible. You will be expected to answer incoming telephone calls displaying our brand values and ensuring every customer has an epic experience.
Responsibilities
Key Requirements
People Qualities/Competencies:
Technical Skills & Experience:
INDBC
Job Types: Full-time, Permanent
Benefits:
Schedule:
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