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Ireland
Little Harvard Hiring for Enquiries Coordinator | Kilmacanogue Job at Kilmacanoge , Ireland Full Time
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Little Harvard has been caring for and educating children since 1995. At Little Harvard our employees are highly valued and play a vital part in ensuring that we offer outstanding childcare in a safe and stimulating learning environment.
Our team’s genuine love, understanding and interest for children, combined with their high standard of qualifications, provides parents with the peace of mind that their children are being looked after with kindness and expertise. From the management to the childcare professionals, all Little Harvard employees work as a team.
To support our continued growth, the finance team now requires an Enquiries Coordinator.
JOB DESCRIPTION
§ Design and manage end to end process of placement bookings.
§ Deal with queries from parents and managers.
§ Liaise with Creche Managers to assess current and future availability.
§ Organise Viewings with managers and follow up.
§ Manage enquires/waiting lists and match to vacancies.
§ Ensure Creche Management Software is updated
§ Accurately record and keep children’s bookings and information up to date.
§ Track leavers and starters.
§ Liaise closely with creche accounts team at HO
§ Constant communication with all involved people to ensure creche occupancy is optimised
EXPERIENCE REQUIRED
§ Experience in a busy multi-functional sales/marketing role
§ Creche management experience
§ Excellent customer care skills
§ Proficient user of Microsoft Office, particularly Excel & Outlook.
§ Excellent time management, administration skills and attention to detail.
§ Strong organizational skills with the ability to work effectively under pressure and meet deadlines.
§ Possess a strong work ethic and the ability to work as part of a team and on own initiative when required.
§ Excellent oral and written communication.
§ Knowledge of FirstSteps/Famly Creche CRM or similar
HOURS | Monday to Friday, 8 hours, specific hours to be confirmed
LOCATION | Kilmacanogue, Bray, Co Wicklow
SALARY | c. €35,000
BENEFITS
Company Employee Assistance Programme
Discounted private health insurance
Bonus loyalty days
Career advancement opportunities
On-site training and Continuous Professional Development
Employee Incentive schemes
INDHP
