Live Nation Hiring for Software Engineering – Engineer III at United States Full Time

Job Summary:

JOB DESCRIPTION – Software Engineer III (Java)

Location: Rolling Meadows, Il / Los Angeles, CA / Remote

Division: TM Resale

Contract Terms: Full Time / Regular

THE TEAM

The Ticketmaster Resale team is a cornerstone division of the Ticketmaster engineering ecosystem. This division is responsible for moving inventory between fan sellers and a wide variety of retail channels, 3rd party sellers, reporting and analytics.

THE JOB

As a Software Engineer, you will be responsible for building and maintaining software, learning and analyzing existing systems. You will be collaborating with other team members to build innovative solutions to business opportunities and leverage existing technology to drive solutions to engineering challenges. Software Engineers are required to be flexible team players than can join existing projects with effective collaboration and drive features to completion with a high degree of quality. Software Engineers are key players in developing pragmatic solutions with realistic delivery goals and high-quality standards. As a Software Engineer you will be called upon to deliver technical analysis on requested business features, perform project estimates and innovate solutions.

At Ticketmaster, we value teamwork and collaboration. We have a diverse workforce spread out around the globe and use frequent collaboration sessions to work together on projects. We are looking for open, honest and caring professional people who welcome sharing ideas and helping others to succeed in their mission. We have a positive and supportive work environment where people are our greatest asset and we are looking for similarly minded and talented individuals to join our family.

WHAT YOU WILL BE DOING

• Develop, implement, support and maintain complex Java applications

• Perform object-oriented analysis, applying industry best practices and techniques

• Create technical specifications for detailed application design

• Troubleshoot and resolve software-related issues

• Maintain code quality through unit testing

• Document code appropriately for maintainability

• Conduct design and code reviews to ensure design principles are followed

• Work with team members from beginning of product lifecycle through application release

• Participate in daily stand-ups, collaborative sessions, and team meetings to work as a team to create brilliant solutions

• Learn all about the business of ticketing and find new opportunities for resale tech to reach even more fans

• Be ready to adapt in a highly competitive business; priorities shift quickly and solutions must be delivered that can adjust to meet and exceed customer expectations

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)

• 4-year college diploma or university degree in computer systems design or computer science, and/or 3 years of equivalent work experience

• Strong understanding of object-oriented design, web application architecture and relational database design.

• Experience using Oracle with an ability to write SQL queries and stored procedures.

• Excellent verba, troubleshooting and written communication skills

• Familiarity with UML sequence diagrams, flow charts, and block diagrams.

• Experience with Java is required

• Experience with Web Services is required

• Experience with streaming technology like Kafka is a plus.

• Experience working in an Agile or Scrum style team structure

• Knowledge of cloud computing concepts and deployments via Docker images running on AWS ECS or Kubernetes is a plus

• Experience with git-based source control management systems like GitLab is a must.

• Experience with CI/CD pipelines and deployment automation is a plus.

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)

A successful Ticketmaster team member is friendly, passionate and customer focused. At Ticketmaster, we strive to help each other succeed. We build collaborative solutions that bring people together by working together ourselves. If you value teamwork and a great work ethic in a fast paced and dynamic environment, then Ticketmaster will be a great fit for you. We have a tremendous number of opportunities for highly skilled people and our industry is growing quickly.

NOTE: COVID-19 vaccination will be required for this position subject to legally valid exemptions.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

About Us

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world’s largest live event and ticketing company means you’ll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.