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United States
Live Nation Hiring for Usher/Ticket Taker at George, WA Full Time
Job Summary:
Responsibilities:
- Deliver exemplary customer service with friendly & warm interaction to maintain customer loyalty
- Scan barcodes on tickets upon guest entry
- Assist guests with ticketing issues and finding seat locations
- Directing guests to areas of interest
- Gaining knowledge of all venue maps, seating charts and venue policies to appropriately answer questions asked by guests.
- Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken.
- Refer unresolved customer grievances to designated departments for further investigation
- Assist with their work space trash pick-up at conclusion of event
- Other tasks as assigned by the Guest Services Manager
- Work in an outdoor environment in a variety of weather spring/summer weather conditions
Qualifications:
- High School Diploma or equivalent preferred
- Have a Customer Service attitude and creative problem solving skills
- Acute sense of judgment, tact and diplomacy
- A strong-sense of teamwork and ability to execute venue’s programs
- Excellent verbal and written communication skills
- Position requires constant walking, standing, lifting and occasional sitting
*This position hourly rate can range from $15.74-$18.88 based on experience and qualifications*
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The expected compensation for this position in Washington is:
$15.74 USD Hourly
** Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Washington Equal Pay and Opportunities Act. It is estimated based upon what an individual working in this position in the state of Washington would be paid . It assumes that the candidate will be in Washington or perform the position from Washington. Similar positions located outside of Washington will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Washington Law, a potential new employee’s salary history will not be used in compensation decisions.
