Please note that salary stated will be pro-rata in line with working hours.
Library Services are looking for an enthusiastic, friendly and adaptable person to join our team providing front line library and computer user support for students and staff. As a member of the Library Services team based in one of our libraries you will be comfortable supporting traditional library and information activities and first line support for computer users. Reliability and some flexibility are required to maintain the advertised opening hours.
You should be qualified to GCSE level, or equivalent, Grades A-C/4-9 in five subjects, including English and Maths; candidates who lack formal qualifications but can offer significant, relevant experience may also be considered. You should have good communication, customer care and team working skills. A good working knowledge of Microsoft Office applications software, internet and email is essential as is the ability to relate this to user support. Experience of working within a customer focused environment in a front-line service and a willingness to acquire new skills as required is essential for this post.
We offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.
If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.
Please note we do not accept CV’s or supplementary information when considering applications for this post and ask that you complete the on-line application and only supply your personal supporting statement.
We would encourage applications from all individuals who meet the advert criteria, but would particularly encourage applications from women; Black, Asian and ethnically diverse groups, LGBTQ+ groups; and disabled people. The University is proud of its commitment to equality, diversity and inclusion and endeavours to cultivate a staff base that is representative of society and our student population. Please let us know in your application if you require reasonable adjustments during the recruitment process.
Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.