Lowen Corporation Hiring for Customer Service Rep at Hutchinson, Kansas Full Time

This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/12796016
Responsibilities:

– Provide exceptional customer service to clients via phone, email, and
chat

– Answer incoming calls and respond to customer inquiries in a
professional and timely manner

– Assist customers with product information, order status, and issue
resolution

– Conduct outbound calls to follow up on customer inquiries or resolve
any outstanding issues

– Maintain accurate and detailed customer records in the CRM system

– Collaborate with cross-functional teams to ensure customer
satisfaction

Qualifications:

– Previous experience in a customer service role preferred

– Excellent communication skills, both written and verbal

– Strong problem-solving abilities and attention to detail

– Ability to analyze customer needs and provide appropriate solutions

– Proficient in using CRM systems and other relevant software
applications

– Ability to work well in a fast-paced environment and handle multiple
priorities

– Flexibility to adapt to changing business needs and schedules

If you are passionate about providing exceptional customer service and
enjoy working in a dynamic team environment, we would love to hear from
you! Apply now to join our team as a Customer Service Representative.