Mackenzie Health Hiring for Business Services Coordinator – Business Services Job at Richmond Hill Full Time

Business Services Coordinator, Business Services

Permanent Full Time

The Business Services Coordinator reports to and will work directly with the Manager, Business Services to provide support for internal sourcing processes and initiatives, in addition to supporting the hospital in its day-to-day operations as it pertains to Procurement and Business Development. Primary responsibilities consist of conducting internal RFx processes in compliance with the requirements for the Broader Public Sector Procurement Directive, providing contract management support for all internal agreements and supporting Mackenzie Health staff with services provided by the Shared Services Organization (Plexxus).

This role may require travel between Mackenzie Richmond Hill Hospital, Cortellucci Vaughan Hospital and other Mackenzie Health off-site locations.

• Being responsible for supporting supply chain goals and objectives and be a key contact for Mackenzie Health and Plexxus in resolving issues on site.
• Acting as the liaison between the hospital and Plexxus for all services provided by Plexxus.
• Providing day to day Plexxus support for Mackenzie Health staff including, but not limited to, access requirements, item manager updates, template maintenance and requisitioning as required.
• Providing support and training for all relevant new employees related to Plexxus processes, systems and reporting tools.
• Overseeing contract renewal process to ensure Plexxus agreements are implemented and renewed in a timely manner to avoid service interruptions.
• Contributing to strategic management of all supply chain functions from requisitioning, purchasing, strategic sourcing, contract management and accounts payable ensuring continuous improvement in order to meet the hospital specific objectives.
• Managing the RFx process for internal sourcing initiatives, maintaining a timely and accurate reporting of the RFx progress while ensuring compliance with the requirements for the Broader Public Sector Procurement Directive.
• Negotiating and execute contracts, amendments, addendums etc. and provide contract management support for all internal agreements.
• Maintaining strong business and working relationships with Mackenzie Health vendors and stakeholders.
• Assisting with Mackenzie Health capital purchasing and provide procurement and strategic sourcing support for capital projects.
• Being an active participant on any related project or capital planning committees, where applicable
• Documenting, tracking and reconciling, all purchase orders, contract numbers, receiving, asset tagging and payment information for all FF&E pertaining to the Mackenzie Health.
• Acting as liaison between Project Management Team, Procurement team and Finance for all FF&E assets related to the Mackenzie Health projects.
• Assisting in the review and maintenance of accounting records as they relate to the FF&E project.
• Supporting Mackenize Health staff in day to day business related functions including but not limited to, overseeing furniture requests to validate hospital standards, maintaining hospital taxi accounts, managing Adobe Sign Administrator account etc.
• Assisting in managing invoice discrepancies, problem solve and support receiving issues, as applicable.
• Preparing management reporting, as required
• Providing fiscal reporting and accountability for various hospital spend categories, as required.

• Successful completion of a Business Degree or Diploma in a related discipline from a recognized University or Community College or equivalent combination of education and experience.

• 3 to 5 years’ experience in healthcare procurement and / or accounts payable utilizing automated systems.
• 3 to 5 years’ experience in a sourcing environment.
• 3 to 5 years contract negotiation experience.
• Highly detail oriented and organized with attention to accuracy.
• Demonstrates initiative, excellent organization skills, adaptability, ability to prioritize conflicting demands and multi-tasking within tight deadlines.
• Demonstrates a solid understanding of procurement, three-way match controls, and fixed asset maintenance.
• Demonstrates strong verbal, written, organizational and team skills.
• Advanced proficiency in Microsoft Office including Excel and Database management.
• Proficiency in report preparation.
• Demonstrates solid project management skills.
• Demonstrates being a strong communicator; listens for clarity and meaning, and to speak in an honest and straightforward manner to ensure mutual understanding in a conversation.
• Demonstrates fiscal responsibility; to model a sound understanding of, and work within, the financial planning and budgeting parameters.
• Reviews own work upon completion for adequacy in meeting milestone objectives and achieving long-term desired organizational results while maintaining a high degree of accuracy.
• Self-directed and the ability to maintain effectiveness during change and with minimal supervision.
• Ability to deal with difficult or emotional people and situations.
• Ability to function under a great deal of pressure and demonstrate discretion, integrity and fair mindedness.
• Results orientated.
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
• Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

• Broader Public Sector and Ontario Public Service Procurement Directives RFx experience.
• Knowledge of Allscripts Materials Management.

• You may be required to work at any site of Mackenzie Health