Major League Baseball Looking for Customer Service Representative (Seasonal) at New York, NY Full Time

We are currently looking for temporary seasonal employees with strong customer service experience and a team-oriented spirit to provide exceptional service to our subscribers. You will respond to customers inquires regarding billing, product information, technical support, and general programming information in this fast-paced environment.

To qualify, you must be able to work a flexible schedule, have excellent communications skills, the ability to handle multiple duties and must be a team player. Previous customer service experience is required with technical, product knowledge that is resolution oriented.

Minimum Requirements:

• 1-2 years Customer Service Experience
• Excellent verbal and written communication skills.
• General technical support skills
• General navigation knowledge of connected and mobile devices
• Strong organizational and interpersonal skills
• Advanced computer skills
• Knowledge of Salesforce CRM a plus
• Knowledge of Talkdesk a plus
• Must be able to work a flexible schedule (including nights and weekends)